11Motors GmbH
Siemensstraße 12, 63755 Alzenau
Alzenau, BY 63755
schedule Opening Hours
| Monday | 8 AM - 5 PM |
| Tuesday | 8 AM - 5 PM |
| Wednesday | 8 AM - 5 PM |
| Thursday | 8 AM - 5 PM |
| Friday | 8 AM - 3 PM |
| Saturday | Closed |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
K M
a year ago
Thank you for the quick and uncomplicated repair of my KS seatpost. It works perfectly again!
Christian L.
a year ago
My seatpost, which I sent from Switzerland for repair, wasn't picked up from customs for weeks. Eventually, they sent it back due to non-collection. This happened even though I had declared the seatpost as agreed and completely correctly (according to customs), and I was in constant contact with 11motors. So, high costs, a lot of stress, and a long wait for absolutely nothing. I'm giving one star for the otherwise friendly and helpful communication.
Rainer Haupenthal
a year ago
Excellent service, friendly, competent, and very helpful. Questions were answered very quickly. I ordered the item and it was delivered in two days. I needed a spare part for my refrigerator. Everything fit perfectly. I can highly recommend them.
Louis Wolf
2 years ago
I had my KS seatpost in for a warranty claim. The process was absolutely seamless and incredibly fast. Thank you!
Christian Groß
Edited 3 years ago
Initial contact was very friendly. The service for the Kind Shock seatpost was excellent and fast. I can highly recommend 11Motors. Best regards, Christian Groß Update: Years later, the already superb service has improved even further. You guys maintain extremely high standards. Thank you very much.
Fabian Feichter
3 years ago
The service is really fast; the package arrived on Friday and was shipped out the same evening. The seat post was repaired correctly.
Philipp Specht
4 years ago
Sent on Tuesday, returned on Saturday... and I even "wasted" another day because I paid the invoice a day later... Excellent service! Super fast processing time!
Google Account
5 years ago
A quick online contact, I sent in the seatpost and received it back repaired and fully functional after a good week. Great!
Armin Ebner
5 years ago
I can only agree – from the first phone call to the actual service, everything was top-notch! A truly fantastic service experience. Conclusion: It was unfortunate that my seat post gave up the ghost just in time for my vacation. Luckily, the guys and girls at 11Motors fixed it so quickly and easily. Highly recommended!
Blue Deep
7 years ago
That's what you call customer service. Sometimes you're truly amazed that this level of competence and service orientation still exists. A brief description of the problem, an immediate warranty offer, and a solution as quickly as possible. Keep it up, it's a pleasure. THANK YOU.
