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Bicycle store

Zentralrad Fürth

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4.6(117reviews)
location_on

Moststraße 25, 90762 Fürth

Fürth, BY 90762

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Zentralrad Fürth - Bicycle store in Fürth, BY

schedule Opening Hours

MondayClosed
Tuesday10 AM - 7 PM
Wednesday10 AM - 7 PM
Thursday10 AM - 7 PM
Friday10 AM - 7 PM
Saturday10 AM - 4 PM
SundayClosed

What People Mention

repair (23) price (15) workshop (15) appointment (11) wheel (10) satisfaction (5) stars (4) polite (2) colleague (2) purchase order (2)

reviewsReviews (10)

y_v_s S

2 months ago

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I requested a repair for my bike due to a flat front tire, so they replaced the inner tube. They quoted me €50. I was told to leave the bike there and pick it up again in the evening. With an hourly rate of almost €100, it's a matter of personal preference whether or not to accept such a price-performance ratio. I then went to a competitor who charged €30 and replaced the inner tube immediately (I dropped it off and it was ready for pickup an hour later).

Owner's response

Hello,<br><br>You didn't commission a repair from us, but simply submitted an inquiry and received transparent information about pricing and the process. Our prices and procedures naturally differ from those of other companies.<br><br>A 1-star rating for a service you didn't use is, in our opinion, unjustified.<br><br>We therefore ask you to remove this rating.<br><br>Best regards,<br>your Zentralrad Team 🚲

Erwin Pierre Hübner

3 months ago

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I had my brakes done. No appointment needed, just one day and the bike was ready.

Owner's response

Hello Erwin Pierre,<br><br>Thank you for your feedback. We're glad we were able to help you quickly, even without an appointment, and that your bike was ready to ride again in no time.<br><br>See you soon and happy riding!<br><br>Your Zentralrad Team

Danny R

7 months ago

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Absolutely recommend 1) Online appointment booking 2) Professional service 3) Customer focused & knowledgeable staff 4) No nasty surprises on your invoice

Owner's response

Hi Danny,<br><br>Thank you so much for your great review – and the clear four-point summary! 🙌<br>This is exactly how we want to be perceived: easy appointment booking, professional service, fair billing, and a team that's there for our customers.<br><br>We're thrilled that you felt this way – thanks for your recommendation! 🚲 See you soon,<br><br>Your Zentralrad Team

Selected by Agency Nürnberg

8 months ago

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I'm still speechless! I actually brought my bike in for repair because of a flat rear tire, and during the checkup, they apparently discovered that a part needed replacing! I gave my approval, and they told me the part was ordered! The upshot was that after 8 months!!!! I was finally able to pick up my bike with the diagnosis of total loss? What?! During those 8 months, all I ever heard was that the replacement part still hadn't arrived! Eventually, I lost it and demanded my bike back! The suspension is broken, and everything feels kind of brittle! The whole thing is unbelievable, but there's nothing I can do! So, a word of warning: UNDER NO CIRCUMSTANCES SHOULD YOU GO TO ZENTALRAD FÜRTH!

Owner's response

Hello,<br><br>Your review is very confusing. The situation you described (8 months of repair time, diagnosis of "total loss" after a flat tire) has demonstrably never occurred at our workshop. There is no record of such a case in our workshop documentation, nor is such a process compatible with our procedures.<br><br>Since your description contains no concrete details and we cannot verify any corresponding customer order, we strongly suspect that this is not a genuine customer experience. We therefore ask you to remove this review.<br><br>For all genuine customers, of course: Should any discrepancies or problems arise, we are always available and happy to resolve them directly.<br><br>Best regards, your Zentralrad Team

Heijko bauer

10 months ago

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I went to Zentralrad Fürth today because the headset on my bike was loose. The workshop staff helped me quickly and competently – everything was fixed in about 10 minutes. The employees were friendly and took their time. On previous visits, I've always received excellent advice and had the impression that they work with expertise. Overall, very satisfied.

Owner's response

Hi Heijko,<br><br>Thank you so much for your detailed and positive feedback – it really means a lot to us!<br><br>We're especially pleased that you've had such great experiences with us and appreciate our service so much.<br><br>As an active Local Guide, your honest reviews make a fantastic contribution to the community – thank you for that! 💬✨<br>We hope you'll stop by again with your bike in the future 😉<br><br>See you soon and happy cycling!<br><br>Your Zentralrad Team 🚴‍♂️🔧

Sigrid Frank

a year ago

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Super-Service

Owner's response

Hi Sigrid,<br><br>Thank you so much for your kind review – and for your trust! We're delighted that you were so satisfied with our service.<br><br>Until next time – we're happy to help again!<br><br>Your Zentralrad Team 🚲

John Anders

3 years ago

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Top

Owner's response

THANKS. :-)

Robert Brown

5 years ago

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Great Repair Services!!!

Owner's response

Thank you!

Gürbüz Karasoy

6 years ago

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Ok.

Owner's response

Thank you for your assessment. :-)

Michael Hummel

11 years ago

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VERY HELPFUL! I recently went in with my bike in tow and two flats. For under €22 ZentralRad put two tubes on and gave my bike a quick look to make sure it was safe. The whole thing took under an hour. Great Bike Shop


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