FahrradDir
Bicycle store

PS-Motor-Center GmbH - Peter Stadler - ALLES RUND UMS RAD

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4.0(260reviews)
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Dr.-Otto-Schedl-Straße 11, 92318 Neumarkt in der Oberpfalz

Neumarkt in der Oberpfalz, BY 92318

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PS-Motor-Center GmbH - Peter Stadler - ALLES RUND UMS RAD - Bicycle store in Neumarkt in der Oberpfalz, BY

schedule Opening Hours

MondayClosed
Tuesday9 AM - 6 PM
Wednesday9 AM - 6 PM
Thursday9 AM - 6 PM
FridayClosed
Saturday9 AM - 4 PM
SundayClosed

What People Mention

pedelec (25) workshop (22) wheel (18) repair (15) sales assistant (9) vespa (8) kindness (8) test drive (8) white-collar worker (6) conclusion (5)

reviewsReviews (10)

werner beyer

a month ago

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I wanted to apologize to the Stadler company for my initial evaluation. I hereby clarify that my evaluation was incorrect. After a conversation with the manager, he explained the situation to me. I hereby retract everything. Sincerely, W. Beyer

Owner's response

Dear Mr. Beyer,<br><br>Thank you for taking the time to correct your review and clarify the matter. We greatly appreciate it.<br><br>We are pleased that we were able to clear up the misunderstanding in a personal conversation. Should you have any further questions or concerns, please do not hesitate to contact us.<br><br>Sincerely,<br>Your Stadler Team

Sascha Ramscheck

a month ago

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Buying a road bike: Top-notch, competent, and very friendly advice, combined with an unbeatable price. Makes even online retailers look outdated. I would definitely buy from them again, even if it's a long drive.

Joachim Wirth

a month ago

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The company's website advertises a spring check for €69. Since service is faster and cheaper in winter, I dropped off my two e-bikes for servicing. On one of them, they also replaced the chain, cassette, and rear tire. When I picked them up, I was more than surprised to find that the price had jumped from €69 to €90. After inquiring, I was told that one was a routine inspection and the other a spring check. When I asked what the difference was, I was told that the spring check only tells you which repairs are necessary. After I pointed out that this is always clarified at other bike shops when you drop off your bike, and it's free, they explained that these shops don't have much time on their hands. After some back and forth, the "service" for each bike was reduced by €20 to €70. Although I'd already had two bad experiences there previously, I had to go because I have a Panasonic motor, and they're the only shop nearby with the software. But after these repeated bad experiences: "Never again." Next time, I'd rather drive 100 km to a different workshop or buy a different bike.

Ramsy Saadi

3 months ago

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Unbelievable! We won an e-mountain bike, and it's currently broken. The battery won't turn on, and we wanted to get it repaired there. We called ahead, and they said we could bring it in anytime. But when I lugged the bike there, they told me they couldn't accept it because they didn't carry that model. He didn't even look at the bike properly or give me a chance to explain the problem; he just refused. He didn't even ask if we were already customers. After all, we bought two e-bikes from them two years ago for €9,000. Outrageous. They've definitely lost us as customers.

Owner's response

Hello Ramsy Saadi,<br><br>We tried to explain the situation to you, but unfortunately, it doesn't seem to have been clear enough; we can't repair all electrical systems.<br><br>To illustrate with an example: Your old e-bike is a bit like a Chinese electric car with electrical problems. If you take it to a Mercedes dealer – even though they offer electric cars, they can't cover every vehicle and every technical condition...<br><br>Another problem is the very poor technical condition of your e-bike. In this case, a repair would not be economically viable.<br><br>Of course, we are happy to continue providing service and repairs for bicycles whose components we are familiar with, for which we have the technical training, and for which spare parts are readily available.<br><br>Sincerely,<br><br>PS-Motor-Center GmbH<br>Peter Stader

David Krajca

4 months ago

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A perfect motorcycle buying experience! I'd especially like to commend Peter Sturm – excellent communication, fast processing, and full support with every necessary step. Everything was transparent, reliable, and absolutely seamless. You rarely find service like this these days. I can recommend him 100%!

Owner's response

Thanks so much :)

Julia

5 months ago

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I'd like to specifically address Emiliano. He was super friendly, competent, and very accommodating, with a hint of humor. I'm absolutely satisfied with his work. Whether it's my bike or my children's bike, everything is always repaired to perfection!

Owner's response

Thank you <3

Get Lust

8 months ago

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We agree about price and payment for Vespa to export and I asked to make payment for reservation and after that have not answered on my message for 2 days. When I asked why not replied he told me that its already sold (after 3 days of no replying on my messages). Would not recommend this seller really.

Owner's response

Fake?<br>We don't have any customers with this data or information, and we're not aware of this case.

Kostas Zois

a year ago

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Top top!

Owner's response

Thanks

Zucker Koffer

2 years ago

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A difficult dealer, and getting accurate information is even more difficult, has little interest in offering a test ride or a seat test for €8,699 RRP. They behave like an online retailer => simply order the eBike; if the frame size isn't right, they are obligated to purchase it. So, what happened and why won't I buy an eBike from that dealer? In January 2024, I was made aware of the new Pinion MGU installed in the new Bulls Vuca EVO AM2. After a quick call to the dealer, who is also a registered Pinion dealer, I decided I would buy my next eBike from them and take it to their customer service. On January 26, I visited them in person; right at the entrance was a Flyer eBike with the new Pinion MGU (see pictures). A test ride wasn't possible even then. This statement didn't bother me much, as it wasn't the model I wanted. The salesperson was very nice and polite and looked through his order documents. Yes, you have ordered several bikes of my desired model, but there is currently no order confirmation from the manufacturer, so you currently have no delivery date and you do not know which size will be available. Since the frame size of my last eBike fluctuated between L and XL and I decided on the XL after a test ride, I told the seller that I would not buy an eBike I had never ridden before. Especially for the RRP of €8,699, my new eBike should be a perfect fit for me. The seller understood my statement and reassured me by saying that I was guaranteed a test ride when the goods arrived. All of the eBikes I ordered have not been sold to date. I was told to call again at the end of February. After further phone calls at the end of February and mid-March, I always got the same answer: no delivery date known, to call at the end of March. After yesterday's call (on March 26), I was surprised to learn that all the eBikes I ordered had already been sold. Delivery to the customer will take place in two weeks, and I can't take a test ride or try out the seat because the eBikes belong to the customer. Nothing remains of the previous conversations. It makes you wonder why I was there, and why I kept reminding myself over the phone? Yesterday on the phone, I was advised to order the eBike blindly and with a binding order. When I asked what I would do if the frame size L or XL I ordered didn't fit, I was obligated to accept the bike. If this is a major misunderstanding on your part, please feel free to contact me. You should know my phone number by now.

Owner's response

Dear Mr. Zucker Koffer,<br><br>Thank you for your feedback. We apologize for the current availability issues with the world's first e-bikes. To date, we have not yet received a single one of the various VUCA models.<br><br>As discussed on the phone, the VUCA models you requested have already been pre-ordered and sold due to high demand. We assure you that it is still possible to place a reorder, and we will gladly take care of this for you as soon as you wish.<br><br>We also have customers who have purchased the Bulls e-bike without even seeing or test-riding it beforehand. However, we understand that for many people, a test ride is an important factor in their decision. As soon as one of the VUCA models arrives, we will be happy to let you try it out.<br><br>Please note, however, that the bikes that have already been sold are not available for test rides to ensure they are delivered to our customers in the best possible condition. We are sure you would appreciate this same level of care with your new bicycle.<br><br><br>We are confident you would appreciate this same level of care with your new bike. Regarding your question about the purchase obligation, we would like to clarify that this only applies to individual orders. E-bikes from our existing stock are not subject to such an obligation.<br><br>Thank you again for your understanding and patience in this matter. Please do not hesitate to contact us if you have any further questions or if we can be of assistance in any other way.<br><br>Sincerely,<br>Your PS-Motor-Center Team Neumarkt

Maxiplay Knax

5 years ago

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Cool

Owner's response

Thanks ;)


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