FahrradDir
Manufacturer

Boards & More GmbH

starstarstarstar_halfstar
3.9(22reviews)
location_on

Keltenring 9, 82041 Oberhaching

Oberhaching, BY 82041

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Boards & More GmbH - Manufacturer in Oberhaching, BY

schedule Opening Hours

Monday9 AM - 6 PM
Tuesday9 AM - 6 PM
Wednesday9 AM - 6 PM
Thursday9 AM - 6 PM
Friday9 AM - 6 PM
SaturdayClosed
SundayClosed

What People Mention

experience (3) customer service (3) damage (2) product (2)

reviewsReviews (10)

Michael Hauser

9 months ago

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Excellent customer service! When a problem arose with a SUP, the response was extremely professional and accommodating, and a replacement was arranged. I would like to specifically commend Sebastian S. from Boards & More. With such great service, it's a real pleasure to continue buying your products. Thank you!

Tola Ink

11 months ago

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Worst experience you can ever have, then she gets sent the wrong things, I want to send them back and then I don't get my money back, but I get the wrong things sent back and then I have to keep them, over 100 € in damage and nobody feels addressed

Vincent FLOURET

a year ago

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Very bad experience with the latest product purchased. The product became unusable after a very small, fragile plastic part broke after less than 10 uses under normal conditions. Customer service informed me that they don't have the part in stock (so how do you manufacture the product?) and told me to figure it out myself. I am very disappointed because these knee braces are the most expensive in the ION range and are now unusable.

Christoph Körber

2 years ago

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Unfortunately, Boards & More refused to cover the repair of a hole in the mast sleeve that occurred when inserting the (Duotone) mast into my just two-year-old Duotone 8.3 S-Pace under the 2+3-year warranty extension, citing the "reason" that it was "probably" caused by external grinding marks. I therefore consider this warranty extension (which only excludes damage to the monofilm) to be a smokescreen, if not even unfair competition.

Brian 330xi

Edited 2 years ago

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5 stars for great stuff! But the location is NOT a shop. Just office and product development!

Philipp Zimmer

3 years ago

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Completely competent, very friendly and helpful staff! Every concern is taken care of promptly; if something doesn't fit, it's made right away! That makes shopping fun ;)

York Hass

4 years ago

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I placed an order in the online shop in December 2021. Delivery and invoicing were prompt, and one item was returned directly to the shop. The address is in Oberhaching. Mr. Schmitt confirmed receipt. Nothing happened until week 2 of 2022. I called Austria and received a phone number from the Oberhaching shop. Two days later, I found the package. Hurray! B&M confirmed receipt, and since then, I've been waiting over a week for my refund. The worst online shopping experience I've ever had. This company has numerous problems that they should solve quickly, that won't last! I'm curious to see how things develop. I've now been put off with a callback. If that doesn't happen, I will refer the case to legal counsel and have a claim for damages examined!

Julius

4 years ago

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Super nice service, simply fantastic! The team was very friendly and helpful :)

abacaxi XX

7 years ago

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If you're looking for a competent shop with friendly advice, this is the place for you. Any problems are addressed immediately and resolved extremely quickly. I'll definitely buy my next board from Boards & More! THANK YOU SO MUCH

David Goldschnur

8 years ago

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Unfriendly and utterly rude service! No one at this company feels even the slightest bit addressed or responsible. Furthermore, they're virtually unreachable, and then they issue exorbitant bills without a word or comment! Never again!


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