schedule Opening Hours
Hours not available
What People Mention
reviewsReviews (10)
Bart Biesbrouck
2 years ago
I had the weirdest experience with this company. Municycle chose to ship my order with dpd. The tracking link they sent me was dead. After a week with no news, I asked by email about the situation. It turned out dpd had already sent the parcel back to sender. Petra only wanted to resend the parcel if I paid for the extra shipping costs?! Although the parcel was never presented to me, Petra keeps claiming, without any proof, that I was not at home and/or refused to collect the parcel from some unknown parcel shop?! The situation got totally hilarious when she herself sent me a tracking history showing that the parcel was never even near the city where I live! Municycle nicely refunded me the full amount paid. But when a relative of mine subsequently wanted to make a similar purchase, their order was simply refused. In short: Municycle is the victim of dpd’s poor service, tries to pass on the cost to the innocent customer, and when he does not agree, they simply cancel the order and blacklist the customer AND his acquaintances and relatives. What a curious way of doing business.
Martin
3 years ago
That was by far the best sales pitch of my life. Perfect advice, absolutely fair prices, and everything your heart desires. If only there were more of these specialty shops. Thanks again from two super happy unicyclists.
Parker Summers
3 years ago
Incredible service, fast shipping, quality products
Johnny Ricoh
Edited 3 years ago
Ordered on Thursday and paid in advance, and the 32" Nimbus (with the cranks already replaced as requested) was delivered the following Monday. Very good service, and the preceding email communication was also excellent. All questions were answered competently within a day. Bought a 36" Nimbus a year later - I can only confirm the ⭐⭐⭐⭐⭐. Even a subsequent change/extension to the order was handled perfectly. Very good and very friendly service - everything was great! Continued success, Uwe
Emiel Leuregans
3 years ago
Very good service en products! the customer support is very friendly and helpfull. Also very fast shipment. thanks!
Dana Gallardo
5 years ago
Ordered yesterday, and the unicycle arrived today. We're really excited to see what our little one thinks of his Christmas present. This shop is highly recommended! 👍👍👍
Falko Fuchs
5 years ago
Exceptional service... I purchased an RGB-QUAX... Both the initial consultation and the subsequent support with any issues or repairs were outstanding. It doesn't get any better than this; this is how customer service should be! Fast delivery, and I received a response to any questions within two days, usually sooner. I can wholeheartedly recommend Petra+Roland; five stars aren't enough to describe their fantastic, customer-focused service.
Carlos Baceros
5 years ago
I'm still a unicycle beginner, and Petra gave me great and very friendly advice on Munis over the phone, including possible future adjustments. I ordered it shortly afterward with a special request, and 24 hours later, I had it in my hands – absolutely record-breaking! Everything just worked out! Thanks again, and see you soon :-)
Markus Landgraf
6 years ago
Municycle is the best unicycle shop I know. So far, I've bought almost all my unicycles and unicycle parts online from them. I've always received excellent advice (via email) during my purchases, even with difficult questions. My next order will definitely be placed there again.
Mamas Welt
7 years ago
Very, very nice people, everything you need. Shipping was done directly, best unicycle shop with a huge selection. They even shortened the seat post for my daughter right away, I'm more than thrilled. I'll definitely be back and will become regular customers 😉
