AMAZING SHOP
Grünwalder Weg 17, 82008 Unterhaching
Unterhaching, BY 82008
schedule Opening Hours
| Monday | Closed |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 6 PM |
| Thursday | 9 AM - 6 PM |
| Friday | Closed |
| Saturday | 9 AM - 2 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Harald FarbStark
3 months ago
I went to the shop today because my bike was creaking. The employee took the time to discuss the issue with me and find a possible solution. In the end, I bought some ball bearing grease for €4. That should do the trick. By the way, I didn't buy my bike here, and my gears are a Pinion C1.12 – not everyone can work on those. I'm actually considering having a major service done here now.
Owner's response
Hi Harald,<br><br>Thank you so much for this great start to the new year, with your supportive and positive review. No problem at all; during the cold off-season, we have more time for each customer, which makes us seem more relaxed ;-).<br><br>We wish you a safe journey into the new year!<br><br>Best regards,<br>HUBSi - Robert Huber
Gautam Ramini
6 months ago
Had my Canyon Grail frame replaced here and the service was excellent. The job was done very well, and the team gave me clear and helpful answers to all my questions. Friendly and professional – highly recommended!
Owner's response
Hello Gautam,<br>Thank you for your excellent review. We're happy that we handled everything smoothly for you. We hope you'll also notice this in the performance of your bike. We wish you a pleasant ride. Feel free to contact us if you have any questions.<br>Regards<br>HUBSi - Robert Huber
Benjamin Scheffert
9 months ago
Super Service
Owner's response
Hi Benjamin, thank you so much for your great review ;-)!
Marko Bjelic
a year ago
Very rude and unprofessional service - even after scheduling the Canyon service, I waited for over 2 weeks for bike to be ready. On top of that, every time I walk in and ask if someone speaks English, they look at me like I came to steal something. And if you call their number and ask for support in English, they simply hang up the phone. Shameful, that they are the only Canyon partner in Munich!!!
Owner's response
Hi Marko,<br><br>you've really let off some steam now and gone too far.<br><br>It's a shame you didn't say anything like this on-site back then, but only now, three months after pickup, when things finally came to a head. Since we now know that this seems to have bothered you so much, there are two other CANYON service partners in Munich for future reference. You're welcome ;-).<br><br>Everyone else is welcome to form their own opinion and test us based on these claims!<br><br>Best regards,<br>HUBSi - Robert Huber
deniz çiftçi
2 years ago
they dont know how to park the company van in public parking place
Owner's response
???<br><br>Aha, unfortunately, there's no context.<br><br>Perhaps you could contact us again with more details, because otherwise we can't understand the background of your letter.<br><br>Good luck ;-)!
HARI7 MEHMOOD
2 years ago
Favourite thing
Owner's response
Cool, very cool, thank you very much ;-)
Tim Pap
3 years ago
Great customer service and people there are very willing to help and solve problems! Thank you!
Owner's response
Hi Tim, thanks so much for the feedback. That sounds great. I'll gladly pass it on to the team; everyone will be happy to hear it ;-). Cheers, HUBSi
Hanna
5 years ago
Really bad customer service
Owner's response
Hi Hanna,<br><br>Thank you for your feedback.<br><br>Unfortunately, we can't find anything in our system because of your name, so we can't ask you what we could do better or how we can make you happy again with another visit.<br><br>For future reviews, it would be helpful for those you're reviewing to correct your name, as otherwise, customer satisfaction can't be tracked.<br><br>Best, HUBSi ;-)
Fabian vvWW
5 years ago
Worst service i´ve ever seen in my life.
Owner's response
Hello Fabian vvWW, thank you for your review. We are open to all feedback, but yours is unfortunately very general. For those who aren't so proficient in English, it roughly translates to: "The worst service I have ever experienced in my life."<br><br>So, Fabian is saying that everything about our service process was terrible for him. Whether or not this statement is helpful is up to each individual to decide. We would like to hear more from Fabian, but the first name Fabian hasn't appeared in our customer database for workshop reception since we reopened after the Corona crisis.<br><br>So, best regards and stay healthy. Next time, please feel free to be more specific with us, and we can certainly improve, as customer satisfaction is our top priority. Without it, we wouldn't be where we are today ;-)
Thomas Roll
10 years ago
Amazing shop was helpful with our trade. Good information about the delivery of the bike. The bike was delivered to Denmark in four days :-) -Thomas
Owner's response
Hi Thomas,<br><br>That's wonderful. Thank you so much for your time and the great feedback.<br><br>Best regards,<br>HUBSi - Robert Huber
