Zweirad-Center Stadler Frankfurt GmbH
Borsigallee 23, 60388 Frankfurt am Main, Germany
Frankfurt am Main, HE 60388
schedule Opening Hours
| Monday | 10 AM - 7 PM |
| Tuesday | 10 AM - 7 PM |
| Wednesday | 10 AM - 7 PM |
| Thursday | 10 AM - 7 PM |
| Friday | 10 AM - 7 PM |
| Saturday | 10 AM - 7 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Jacobo BC
2 years ago
I can only say good words about Staedtler. I went to the shop in Frankfurt and bought 2 bikes thanks to the great support and attention from Mr Koch and Mr Heinemann (Mark). Extremely good professionals and very knowledgeable.
Owner's response
Hello Jacobo BC,<br>Thank you for your review and the kind praise for our staff. We're pleased that you're satisfied with our advice and service and wish you lots of fun with your new bike.<br>Your team at Zweirad Stadler
Nitish Bansal
2 years ago
Recently went in for a problem with my bike. The bike techncian was very competent. He correctly diagnosed the problem and gave me a description of the problem (pulleys jammed). The second assistant advised me that the repair can be done, but they will replace the entire derailer. Instead he advised me to buy spare parts and do the repair myself. Did not charge for the advice. So, I bought spare parts from the store and did the repair myself. The problem was solved. The store assistant spoke English and was very helpful. The store also has a huge selection of bikes and accesories. Easily reachable by U-bahn as well. Will consider for future bike repairs. However, during my second visit, the waiting time was huge. Despite the fact that store was not crowded. It was a Saturday afternoon, so avoid Saturdays if possible.
Owner's response
Hello Nitish Bansal,<br><br>Thank you for the positive review. We are delighted that you are satisfied with our service and advice.<br><br>Best regards,<br><br>Your Zweirad Stadler team
UMA
3 years ago
It's a great place if you intend to look around for a new bicycle, spare parts or bike wear and many more. The store is well structured, all sorts of bicycles are available plus an integrated repair department, staff team is very welcoming and helpful, so don't hesitate and come round to catch more than just a sneak peek, I recommend this place.
Owner's response
Hello UMA,<br><br>Thank you very much for the positive review and your kind praise for our staff.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler
Timothy
3 years ago
We went in to this store buy two bicycles for trekking around Germany for the summer. Thomas, whose English was far superior to my German, helped us decide what to buy. Obviously with the shipping crisis the choices were few but he found us two good bikes. We had a follow-up issue and Lars helped resolve our problem. We were very happy dealing with them and are enjoying our purchases including various accessories. Big store with a decent selection even in these difficult times.
Owner's response
Hello Timothy,<br><br>Thank you so much for the great review. We're delighted to hear that our staff member was able to help you choose your bike and resolve the subsequent issue. We hope you enjoy your cycling tour through Germany.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler
Rashad Bakirov
3 years ago
You can find different type of bicycles together and test them
Owner's response
Dear Mr. Bakirov,<br><br>Thank you for the great review. We are delighted that you were satisfied with your visit and hope to welcome you back to our online shop or one of our branches soon.<br><br>Best regards,<br><br>Your Zweirad Stadler team
Artjoms Cigirs
6 years ago
Giving 4 stars because during the repair my new bike got scratched, BUT the consultant who helped me to explain everything and choose the right bike was an absolutely incredible guy! His name is Moritz and he speaks perfect English as well. Please give him a pay-rise! Thanks for help, I absolutely love my bike :) Moritz, if you see it, please contact me!
Owner's response
Dear Mr. Cigirs,<br><br>Thank you so much for the wonderful review. We are so sorry that your bicycle was accidentally scratched. Your kind words will surely motivate our colleagues in Frankfurt, and especially Moritz, to continue providing the best possible customer service. We are delighted that you were satisfied with your visit to Zweirad Stadler and hope to welcome you back to our online shop or one of our branches soon.<br><br>Sincerely,<br><br>Your Team at Zweirad-Center Stadler
Anish Saxena (Anish)
6 years ago
Very large store and nice bicycle buying experience. + More than 200 types available + Chose from accessories of all types + Bosch repair centre available + Helpful staff, parking available - higher prices for all purchases and services, almost no discounts available
Owner's response
Dear Mr. Saxena,<br><br>thanks for your rating and your kind feedback. We often have discounts available on our products.<br><br>We are very much looking forward to welcome you again at our store!<br><br>Best regards<br><br>your Zweirad-Center Stadler team
Vitor Daudt
7 years ago
Really organized store with a lot of options on products and also a small place to try the bike out
Owner's response
Thanks for your kind feedback, much appreciated!<br><br>Your Zweirad-Center Stadler team
Michael CHAN
8 years ago
Huge selection of bicycles and accessories. Great experience when we bought our bicycles with very friendly staff. However, on the second visit when we needed a flat tyre replaced, it required us to wait for 1 week to have it repaired. When we returned 1 week later, the bicycle was not repaired and we needed to wait for another 30 minutes for them to get it fixed on the spot.
Owner's response
Dear Mr. Chan,<br>thank you for your review! We are sorry for the delay and, however, hope to see you again!<br>Best regards,<br>the Stadler-Team
Eduardo Domínguez
9 years ago
I went there to buy a baby-seat for my bike. I had no idea about the topic so I wanted someone to explain me from scratch. Well, I had to wait about 15 minutes, but then a "mitarbeiter" came and was extremely helpful for over 20 minutes. We ended up buying all he said (we would have missed some accessories if we hadn't asked) and then we left them all there to be installed. My only experience there, but a very positive one.
Owner's response
Dear Mr. Dominguez,<br><br>Thank you so much for the wonderful review. Your kind words will surely motivate our colleagues in Frankfurt to continue giving their best in customer service. We are delighted that you were satisfied with your purchase at Zweirad Stadler and hope to welcome you back to our online shop or one of our branches soon.<br><br>Sincerely,<br><br>Your Team at Zweirad-Center Stadler