FahrradDir
Bicycle repair shop

Fahrrad Flachs

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4.5(76reviews)
location_on

Hanauer Vorstadt 5, 63450 Hanau

Hanau, HE 63450

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Fahrrad Flachs - Bicycle repair shop in Hanau, HE

schedule Opening Hours

Monday10 AM - 6 PM
Tuesday10 AM - 6 PM
Wednesday10 AM - 6 PM
Thursday10 AM - 6 PM
Friday10 AM - 6 PM
Saturday10 AM - 2 PM
SundayClosed

What People Mention

price (12) customer service (10) kindness (7) tire (4) satisfaction (3) power (2) inspection (2) appointment (2) sales assistant (2) electric scooters (2)

reviewsReviews (10)

Andi (RS)

5 months ago

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Top-notch bike shop, very good and fair service at, in my opinion, more than reasonable prices. Furthermore, a dealer who doesn't just operate in his own bubble. Top, keep it up 👍

Sohrat Catay

7 months ago

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I always leave satisfied. Experience, competence, value for money, friendliness – everything is top-notch.

Adrienne MacDonald

8 months ago

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The owner was very, very kind and like the other reviewer, he attempted to fix our bike for free just a few minutes before closing on a Saturday. We had ridden 20km and got a flat, unfortunately he didn’t have the correct part for our repair, but he tried to seal the tire anyway. His kindness won’t be forgotten.

Jokasty Artis

11 months ago

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Fast service, fair price, super uncomplicated and very friendly. We only take our bikes to Fahrrad Flachs now.

Steven Klink

a year ago

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I was there with my e-scooter and simply wanted to ask about a valve extension for inflating my tire (I had a flat). The man was very unfriendly, gave curt answers, and didn't take me seriously. Of course, I understand he wasn't familiar with scooters, but it was just about the tire valve (an extension/attachment for other pumps), and to be so difficult about even looking at it is unacceptable. In the end, I did get the valve. That's not how you treat people, so I can't recommend this shop!

Owner's response

"Thank you for the review!" What's so hard to understand about the honest statement, "I'm not familiar with this"? The valve extension I offered was happily purchased after I explained its function and operation. These e-scooter riders are standing in front of the shop every day... Just getting it repaired where you bought it would be better to think about it before buying! I'm starting to understand all my competitors and colleagues...

Muhammad Shehadeh

2 years ago

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I received friendly and thorough advice on several occasions and was always satisfied with the seller and the value for money. Communication was always easy and straightforward. They even generously handled a few minor repairs. Thank you so much! 🙏🏼

Owner's response

Thank you for the kind review, we look forward to seeing you again.<br>...

Ralf Müller

2 years ago

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Mr. Flachs has been repairing bicycles for 40 years; how anyone could accuse him of incompetence is beyond me. I've been to his shop several times and each time I've been satisfied with the price, quality, and service. It's incomparable to any other bicycle shop I know.

Owner's response

Thank you very much, but it's already been over 45 years and hopefully there will be a few more.

Rosi Rossi

2 years ago

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I absolutely cannot understand the positive reviews here. I went there today hoping to get help with my e-scooter. Besides the rude replies, I also ended up in a bad mood. As soon as they realized they couldn't sell me anything, I was politely shown the door. Disappointing! Especially considering that I bought my first bicycle from this man, and my parents bought and had their bikes repaired there for years (!).

Owner's response

Thank you for your "frustrated" review; even a "bad" review is still a review. I'm just wondering what's supposed to be unfriendly about: "I can't help you with that, as I'm not familiar with e-scooters!"? A little free tip: always buy from a place that also offers service for your scooter... Best regards, Fahrrad Flachs

Jasmin Götze

4 years ago

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A very competent bike repair shop and a great shop. The owner is friendly and very helpful. The prices are absolutely reasonable and justified, as the work is still done by hand. And if you have a bike breakdown, they'll even lend you a pump, free of charge. Keep up the good work, and thank you very much.

Owner's response

Thank you

L. Depriest E

6 years ago

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Repaired my bike free of charge. Must have been my lucky day.

Owner's response

Thank you


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