ePedalics
Piepmühle 1-11, 31542 Bad Nenndorf
Bad Nenndorf, NI 31542
schedule Opening Hours
| Monday | 9 AM - 6 PM |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 6 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 6 PM |
| Saturday | 9 AM - 2 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Katharina Hernandez
4 months ago
Unfortunately, I had a very unpleasant experience at the Bad Nenndorf branch. I went there to lease a bike. Everything seemed to be going great – friendly service, everyone was on a first-name basis, etc. I opted for an e-bike that, according to the price tag, was reduced from €4,699 to €3,699. It's even still advertised at that price on their website! Yes, I made the mistake of not reading the contract carefully and simply accepted it on my phone because I was pleased that everything seemed to be going so quickly and easily. Stupid, no doubt about it. When I printed it out two days later, I noticed the wrong amount was listed: €4,990! They'd even added something to the original price! My bad luck – the contract was already activated. Sure, I have to pay the price for that lesson; it's my own fault. No problem, I deserve it. But what really leaves me speechless is the fact that the man on the phone insisted he hadn't made a mistake. We hadn't even discussed a price anymore... that's what he said. Wow! Seriously?! Come on!!! When I go into a store, as a customer, I expect to receive the marked price. That's what price tags are for, after all. Anything else could be considered unfair competition. I'm wondering, was all that friendly banter just a show, a diversionary tactic? I'm actually questioning all of this now. Or was the gentleman more resentful than I thought when I declined the extra lock he wanted to add to the bill, "which I wouldn't even notice financially, but was so important for insurance purposes"? I'm simply disappointed on a personal level. Mistakes happen; the question is how you deal with them. But according to him, it wasn't a mistake to add almost €1,300. What was it then, intentional? Mr. *beep*, only you know! If I have unintentionally secured you a hefty commission or helped the team at the Bad Nenndorf branch have a nicer Christmas party, I hope you'll join me in a drink! If anyone has had similar experiences, I would appreciate hearing from them, as we might then have to consider taking legal action if this is standard business practice.
Hendrik Nonnewitz
5 months ago
Competent and fast help.
Owner's response
Hello Hendrik,<br><br>Thank you for your positive review! We're delighted that you found our support competent and prompt – that's exactly what we strive for at ePedalics in Bad Nenndorf.<br><br>We're glad we could help you – we're happy to be there for you again anytime!<br><br>Best regards,<br>Your ePedalics Team
Ute Arnold
6 months ago
Even though we didn't buy our bikes there, the service was outstanding. Very competent staff. Repairs completed immediately. Super friendly. Excellent, I can recommend them 100%.
Owner's response
Hello Ute,<br><br>Thank you for your great review and the wonderful praise! We're delighted that you had such a positive experience with our service in Bad Nenndorf – even if you didn't buy your bikes from us.<br><br>We're especially pleased that the repair was completed promptly and that you found our staff to be competent and super friendly.<br><br>Thank you for your 100% recommendation – that means a lot to us!<br><br>Best regards,<br>Your ePedalics Team
Sebastian Meier
6 months ago
I had great advice in June when I bought my new bike. After the first three months, I recently got a flat tire. I made an appointment, combined it with the initial service after 1,000 km, and everything was running perfectly. I can only recommend it. Top-notch advice, top-notch service, and top-notch friendliness.
Owner's response
Hello Sebastian,<br><br>Thank you for your great review and detailed feedback! We're delighted that you were as satisfied with the advice we gave you when purchasing your bike as with the subsequent service and initial inspection after the first 1,000 km.<br><br>It's great that everything went smoothly—that's exactly how it should be! We'll be happy to pass on your praise for the advice, service, and friendliness to the team in Bad Nenndorf.<br><br>Thank you for your recommendation—and we wish you continued enjoyment with your bike! 🚴♂️<br><br>Best regards,<br>Your ePedalics Team
Anja Hartshorne
Edited 6 months ago
We are extremely satisfied! The salesperson spent almost two hours advising us in detail. We were able to test ride several bikes at our leisure and could even have stayed overnight to think it over – the selected models would have been reserved for us. In the end, we found our perfect bike, and it was delivered free of charge the same day. Such friendliness, patience, and service are rare these days. We'd gladly give them more than five stars. Highly recommended!
Owner's response
Hello Anja,<br><br>Thank you so much for your detailed and enthusiastic review! We're delighted that you were so completely satisfied with our service in Bad Nenndorf – that's exactly what we strive for.<br><br>The fact that our team took so much time for you, allowed you to test drive in peace, and even offered free same-day delivery at the end shows that we truly live service.<br><br>Your words – "I'd gladly give more than 5 stars" – are a huge compliment. Thank you for your recommendation and your trust!<br><br>Best regards,<br>Your ePedalics Team
Mark M
6 months ago
We picked up our new bikes today and were able to ride them home right away – ePedalics had charged them accordingly for us. The consultations (we went there several times) were very good, and today during the briefing, our salesperson (Bayron) took plenty of time to explain the bikes and accessories in detail and answer all our questions. Thank you very much!
Owner's response
Hello Mark,<br><br>Thank you for your great review and the positive feedback on your visit to ePedalics in Bad Nenndorf!<br><br>We're delighted to hear that you were able to start cycling right away with your new bikes and felt you received excellent advice. It's especially nice that Bayron took so much time with you during the briefing – this kind of personal service is very important to us. We'll be happy to pass on the praise to him!<br><br>We wish you many safe and unforgettable kilometers with your new bikes and look forward to welcoming you back anytime.<br><br>Best regards,<br>Your ePedalics Team
Uwe Haberstein
6 months ago
Super Service Marc
Owner's response
Hello Uwe,<br><br>Thank you for your fantastic 5-star review! We're delighted that you were so satisfied with our service in Bad Nenndorf – and especially that you singled out Marc. We'll be happy to pass on the praise to him directly!<br><br>Thank you for taking the time to share your experience with us.<br><br>Best regards,<br>Your ePedalics Team
Hartshorne Martin
6 months ago
Very competent and pleasant advice. The salesperson took plenty of time to show us various e-bikes and allowed us to test ride them several times. A particularly positive aspect: there was no pressure to decide immediately; the bikes were even held on hold for us. The free same-day delivery was the icing on the cake. A shop that we'd happily recommend.
Karin Baumann
7 months ago
Mr. Bayran provided excellent service. He showed me several bikes and explained their features. I felt very well taken care of and received superb advice. As a result, I bought an e-bike and am very happy with it. I can highly recommend him. Incidentally, the other salespeople were also incredibly courteous and very friendly. Best regards.
Dieuwertje B
10 months ago
Really good service. I just came by and they fixed my bike right away!
