FahrradDir
Model train store

Spiel - Sport Grob (Modelleisenbahn, Spielwaren und Sportartikel)

starstarstarstarstar_half
4.5(100reviews)
location_on

Bahnhofstraße 54-56, 21614 Buxtehude

Buxtehude, NI 21614

map View on Google Maps
Spiel - Sport Grob (Modelleisenbahn, Spielwaren und Sportartikel) - Model train store in Buxtehude, NI

schedule Opening Hours

MondayClosed
Tuesday9 AM - 6 PM
WednesdayClosed
Thursday9 AM - 6 PM
Friday9 AM - 6 PM
Saturday9 AM - 1 PM
SundayClosed

What People Mention

internet (6) prices (5) games (4) choice (4) salesperson (4) customer service (4) doll (2) lace (2)

reviewsReviews (10)

Niels Kreller

2 months ago

starstarstarstarstar

Large selection of toys and sporting goods with friendly and competent advice.

Steffen Dietrich

5 months ago

starstarstarstarstar

Compact and diverse. A lovely shop, thanks in part to the staff.

N. P.

8 months ago

starstarstarstarstar

This was my first time here and I have nothing negative to report. The selection is very large and the prices are, in my opinion, normal! I wouldn't have paid any less online in my case, and both employees were helpful and friendly. From now on, I'll be buying gifts for children here.

N. R.

a year ago

starstarstarstarstar

Not a shop I can trust. The lovely employee B.B., who writes such incredibly racist things about Syrians, Israelis, and Palestinians on Instagram... I wouldn't financially support anyone who behaves so inhumanely.

Oliver Herold

a year ago

starstarstarstarstar

We received excellent advice here and even bought our first Märklin starter set. You simply can't get this kind of service online. Highly recommended! 😀👍😀

Lukas Kebel

a year ago

starstarstarstarstar

There are shops that seem to want you to shop online instead. This one is definitely one of them. The staff is consistently unfriendly, especially towards children. From the moment you walk in, you're watched like a hawk, as if you might steal something. Or at least look like you might. They don't want you lingering anywhere or looking at the toys too closely. Although this is actually a shop with a nice selection, I can't recommend it. Fortunately, there are shops with a similar range of products and much friendlier staff in both Hamburg and Buchholz. After several negative experiences, we'll be skipping this one.

Dennis Kessler

a year ago

starstarstarstarstar

A toy paradise like you only see in the movies! Even as a child, I loved visiting this wonderland. Nowadays, I show my children this paradise for children. Here, the little ones are cared for, and the little ones are catered to. Whether it's grandparents who need advice on gifts for their grandchildren or children who simply want to dream and be enchanted! Everyone gets their money's worth here. A touchable piece of reality, in our digital world! We should definitely preserve this!

Linus Mac

Edited 2 years ago

starstarstarstarstar

LOVE this store! Been buying from here for 5 years. Always friendly and helpful. Great selection of everything. Update: Its now been 7 years I've been a customer here. And I've ALWAYS had a great, friendly experience. Vielen dank, für ALLES!!!

Owner's response

Thanks for your review. It's a great incentive for us and we're very happy.<br><br>Thank you for your review. It's a great incentive for us and we're very pleased.

Patrick Rischke

3 years ago

starstarstarstarstar

If you want to exchange something, you're treated like a criminal. The cashier was quite nice, but the manager who was called over and the second woman who just joined us were arrogant and unfriendly. The woman inspected the unopened box and talked about a non-existent red dot, as if I'd never bought the item there. In the end, only an exchange was possible, not a refund. When I asked why, the manager replied that otherwise everyone could just buy the product in the store and then later on Amazon. The item was unused and unopened, so what was the point? But thanks for the tip about Amazon. I checked the item on Amazon afterward, and it was 35% cheaper! Now I understand. So, from now on, I'll just buy from Amazon.

Owner's response

Dear Mr. Rieschke,<br><br>An exchange is no problem at all.<br><br>We informed you that you can also receive a credit note.<br><br>Our credit notes are valid for 40 years. This isn't just empty talk for us.<br><br>We've been in business at the same location for 70 years now.<br><br>So you have plenty of time to change your mind without any pressure.<br><br>When you redeem your credit note, we hope you'll realize that we are indeed your first choice.<br><br>Brick-and-mortar retail is sometimes "abused" to replace packages that haven't been delivered on time by the sender.<br><br>Anyone who wants their money back is showing that they don't want a long-term business relationship. And therefore, they don't want the advantages that brick-and-mortar retail offers.<br><br>It's a shame for us, a shame for the shopping opportunities in town, and ultimately a shame for the customers.<br><br>Best regards,<br><br>Rainer Bliefernicht

Thomas William Walsh

4 years ago

starstarstarstarstar

Lots of model trains, helpful crew, good prices. A big plus is they speak English, at least a bit. Worth coming this far for this store.

Owner's response

Thank you for your rating of our company. For us, partnership with the customer is an important part of our company


More Fahrradläden in Buxtehude

See all arrow_forward