B.O.C. - BIKE & OUTDOOR COMPANY GmbH & Co. KG
Nienburger Str. 6, 27751 Delmenhorst
Delmenhorst, NI 27751
schedule Opening Hours
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Y. K
a month ago
Excellent service! Within four days, I chose an e-bike, received top-notch advice, everything was handled through JobRad, and then I was able to pick up my new bike. If you value a wide selection of bikes, excellent advice, and hassle-free service, this is the place for you. Many thanks to Mr. R.
Owner's response
Thank you so much, Y. K., for your wonderful feedback. We're delighted that you're satisfied with our service and the wide selection of e-bikes. It's great to hear that our consultation met your expectations and that the process through JobRad went smoothly. We hope you enjoy your new bike and look forward to welcoming you back soon.<br><br>Best regards from your B.O.C. team
D. Janzen
2 months ago
Excellent service at the workshop. I was out cycling today and noticed that my tires were a bit low on air. I happened to be passing by B.O.C. in Delmenhorst and took my bike to the workshop. The valves were clogged (unbeknownst to me, there was green tire sealant in them) and no air was getting into the tires. One colleague tried to clean the valve while another tried to inflate the other tire. They quickly replaced the faulty valves with new ones free of charge and inflated my tires properly. As I was pushing my bike towards the exit, I heard a scraping sound because there was now more air in the tires. They also tightened the mudguard and adjusted the handbrake. All this without an appointment, just a quick service. I was able to continue my ride without any problems. I've received quick and uncomplicated help there before. By the way, I bought my bike used in the Ruhr area back during the pandemic because mine was unfortunately stolen. Very nice service, even though the bike wasn't purchased there. Thanks again. I can highly recommend their service.
Owner's response
Thank you, D. Janzen, for your positive review and praise of our workshop service.<br><br>We are pleased to hear that we were able to help you quickly and easily.<br><br>It's great to know that you were able to continue your journey with your tires inflated and your fender repaired. We greatly appreciate your recommendation.<br><br>We look forward to welcoming you back to B.O.C. in the future.<br><br>Best regards from your B.O.C. team
Peter Lindner
3 months ago
Excellent consultation. Friendly staff, a very nice shop. I'll be back in March to buy an e-bike. Wishing everyone a happy new year! 😃😄🚲🎉🎊
Owner's response
Thank you, Mr. Lindner, for your positive feedback here on Google.<br><br>We are delighted that you found our team friendly and enjoyed your visit to our store.<br><br>We look forward to welcoming you back in March and would be happy to assist you in choosing an e-bike.<br><br>We also wish you a happy and healthy New Year.<br><br>Best regards from your B.O.C. team
Ayew Papa
4 months ago
Wrong destination
Owner's response
Dear Ayew Papa,<br><br>We are sorry to hear that your experience with us didn't meet your expectations. In order to better understand what went wrong, please contact us directly at https://www.boc24.de/kundenrueckmeldung with further details, so we can investigate this matter. <br><br>We hope to have the opportunity to better serve you in the future.<br><br>Kind regards, your B.O.C.-Team
Marie Foellen
4 months ago
The BOC team was very helpful and quickly installed a new and affordable light on my bike – great service, even without an appointment! I'll gladly come back :-)
Owner's response
Thank you, Marie Foellen, for your positive feedback. We are delighted to hear that our team was able to help you quickly and efficiently. We always strive to provide excellent service and look forward to welcoming you back soon.<br><br>Best regards from your B.O.C. team
Heiko Zinke
4 months ago
I will never buy a bicycle here again. For months, no one has been able to get the bike I bought working. The staff are unfriendly and send you out of the store so they don't have to talk to you. That was the last bicycle I will ever buy there.
Owner's response
Hello Heiko Zinke,<br><br>Thank you for your message. We are very sorry that you are so dissatisfied with your recent bicycle purchase from us.<br><br>As we informed you during your visit last Saturday, we can offer you a workshop appointment next week. We understand that this wasn't convenient for you, nor was our suggestion to contact the Brinkum branch for a shorter appointment.<br><br>We do our best every day to meet all the needs and wishes of our customers, but we also ask for your understanding that there may be waiting times depending on our workload.<br><br>We take your feedback to heart and are happy to provide you with further information and a clarifying discussion, either in person or via https://www.boc24.de/kundenrueckmeldung.<br><br>Best regards from your B.O.C. team
Malte Neumann
5 months ago
I leased a Chike e-Kids bike through JobRad at B.O.C. in Delmenhorst and I'm absolutely thrilled with the process. The offer was fantastic, and the branch manager was incredibly friendly, helpful, and dedicated from the very beginning. Despite some delays with the bike locker, he remained patient, kept me regularly updated, and did everything he could to resolve the issue. On the day I picked it up, I traveled all the way from Karlsruhe and arrived just before closing time. The team had even arranged beforehand that two of them would stay longer if I couldn't make it on time. Despite this, they still took plenty of time to explain everything to me and give me a thorough check-up of the bike. Truly exceptional service. I'm extremely satisfied and can wholeheartedly recommend B.O.C. Delmenhorst. Many thanks to the branch manager and the entire team!
Owner's response
Hello Mr. Neumann,<br><br>Thank you for your wonderful review of your experience at B.O.C. in Delmenhorst.<br><br>We are delighted to hear that you are so satisfied with leasing your bike. Your positive impression of our branch manager and the entire team is a huge motivation for us.<br><br>We place great importance on excellent customer service and are thrilled that we were able to meet your expectations, especially in a situation that involved delays.<br><br>Thank you for your recommendation. We look forward to welcoming you back to B.O.C. in the future.<br><br>Best regards, your B.O.C. team
Willy Wuttel
7 months ago
Very good service. I went there because of a recall campaign, after making an appointment by phone. Unfortunately, the workshop was actually closed due to sickness and was only open for the recall campaign. The workshop manager, very accommodating despite the situation, asked me for patience. Unfortunately, the only remaining employee in the workshop could no longer work on the bike that day. The workshop manager apologized a thousand times and offered me an alternative appointment two days later, which I gratefully accepted. I arrived two days later at the agreed appointment time, and after half an hour everything was done, even the favor I had asked for. Conclusion: Of course, it can happen that a workshop experiences a staff shortage for reasons beyond its control; it happens everywhere🤷🏼♂️ But if it's communicated openly and the workshop then handles it smoothly, everything is fine. I find this approach professional and decent. I would be happy to come back.
Owner's response
Thank you, Willy Wuttel, for your understanding and positive feedback. We are pleased that you were satisfied with our service despite the unexpected circumstances. Our team always strives to act professionally and transparently, even in challenging situations. It's wonderful to hear that your issue was ultimately resolved to your satisfaction.<br><br>We would be delighted to welcome you back again soon.<br><br>Best regards from your B.O.C. team
René Meyer
3 years ago
Modern shop, it's great that you can take a test drive. The consultation was very thorough and professional. Short waiting time. Unfortunately, they didn't have what we were looking for. But that's a common problem in the industry. If they offer a wider selection again, we'll definitely buy there.
Owner's response
Hello René Meyer, thank you so much for your 5-star review! We're delighted that you enjoyed your visit. Please feel free to visit us again soon; we always look forward to welcoming you. Best regards from Delmenhorst, your B.O.C. team.
Martin Moch
4 years ago
Friendly and competent staff. Excellent selection of bikes from beginner to professional level. As a an active mountain biker , I highly recommend this store.
Owner's response
Hello Martin Moch, thank you for your kind feedback and your review of our store. We would be happy to see you again soon. Kind regards, your B.O.C.-Team.
