FahrradDir
Bicycle store

Velo Kölsch - E-Bike & Bike-Service

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4.8(115reviews)
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Jakobstraße 95, 51465 Bergisch Gladbach

Bergisch Gladbach, NW 51465

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Velo Kölsch - E-Bike & Bike-Service - Bicycle store in Bergisch Gladbach, NW

schedule Opening Hours

Monday9 AM - 6 PM
Tuesday9 AM - 6 PM
Wednesday9 AM - 6 PM
Thursday9 AM - 6 PM
Friday9 AM - 6 PM
Saturday9 AM - 1 PM
SundayClosed

What People Mention

workshop (12) mountain bike (10) repair (9) price (8) inspection (8) team (6) satisfaction (6) appurtenance (4) basement (3) sales assistant (3)

reviewsReviews (10)

Rainer K

3 months ago

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Everything went perfectly, from the initial consultation to the handover of my new e-bike. Buying a bike should be a pleasure, thank you so much! Highly recommended.

Sebastian Exner

6 months ago

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I'm completely dependent on my bike, so it's important to me how quickly and thoroughly the work is done. I can only say positive things! I receive prompt assistance in a very friendly and highly professional manner. Repairs are completed quickly, sometimes within a day. Potential problems are pointed out, and sound solutions are offered. In short: friendly, competent, accommodating, and reliable. Highly recommended!

Owner's response

Thank you very much for the positive review! We're delighted to hear it.<br>Your Velokölsch team

Thomas Schönenkorb

6 months ago

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I made a last-minute appointment for my Suzuki GSX-R 600. The problem was identified and repaired immediately. Great team and excellent service. I was notified immediately after the repair that I could pick up my motorcycle. Top-notch service

Owner's response

Thank you so much for the great feedback!<br><br>Your Velokölsch Team

Silke Klein

8 months ago

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I have an older e-bike and it had a problem. I first went to a bike shop in Opladen, and they told me I should throw it away. Then I called here, and they tried to help me right away on the phone. Unfortunately, that wasn't the problem. I then got an appointment, and they got my bike working again. I'd like to thank you again. Great shop, great service, very friendly staff. Thank you for the great help. Sincerely, Silke Klein

Owner's response

Dear Ms. Klein, thank you so much for your wonderful feedback. We were happy to help and are delighted that you can use your bike again. The Velokölsch team wishes you safe travels!

Kat B

9 months ago

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Even though I had a workshop appointment for the next day and just wanted to drop off my bike, the problem was immediately examined and fixed. After 10 minutes, I was able to ride my bike home. Super friendly service!

Owner's response

Thank you so much for the great review! We wish you continued safe travels.<br><br>Best regards,<br>Team velokölsch

Marco Hoffmann

11 months ago

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I had a problem with my e-bike: I couldn't loosen the crank myself. Although the workshop was very busy, they quickly squeezed me in. The problem was solved, and I also received some valuable tips. I can only thank them for the outstanding and extremely friendly service. It's great that there's such a bike shop in Bergisch Gladbach.

Owner's response

Hello Mr. Hoffmann, thank you so much for your great feedback. We are delighted that you are so satisfied. Your Velokölsch Team

Frau Schulz

a year ago

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I had a problem with my luggage rack, and I was briefly seen so they could determine what needed to be done. They discovered that the rack had been incorrectly assembled by the manufacturer. This information was very helpful in my negotiations with the manufacturer. So, thank you again for your help, and you've gained a new customer in the future. Best regards

Owner's response

We're so glad to hear that! Thank you so much for the great feedback.<br><br>Your Velokölsch Team

Thomas Kneip

a year ago

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I got an absolutely top-notch e-bike for an incredibly great price. The advice was excellent 👍 They continued to provide support even after the purchase and were very helpful in figuring out how to use the bike correctly. I'm in love with my Haibike. Fantastic. Thank you!

Owner's response

We're delighted to hear that. Thank you so much! We hope you continue to enjoy your Haibike! Best regards, Team Velokölsch

Chris W.

2 years ago

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Always completely satisfied 😊 I've been bringing my bike here for two years now. They've consistently delivered on time and provided excellent work at a reasonable price!! Even questions about my bike are always answered expertly, even though I didn't buy it there 👍🏻

Owner's response

Hello Chris W., thank you very much for the positive feedback. We look forward to your next visit. Have a safe journey, your velokölsch team.

Ralf Peters

3 years ago

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Top of the Top.

Owner's response

Hello Mr. Peters, thank you very much for the top rating, we'd love to have you back. Your velokölsch team


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