go3 KG
Aachener Str. 429, 50933 Köln
Cologne, NW 50933
schedule Opening Hours
| Monday | 9 AM - 1:15 PM, 2:15 PM - 6 PM |
| Tuesday | 9 AM - 1:15 PM, 2:15 PM - 6 PM |
| Wednesday | 9 AM - 1:15 PM, 2:15 PM - 6 PM |
| Thursday | 9 AM - 1:15 PM, 2:15 PM - 6 PM |
| Friday | 9 AM - 1:15 PM, 2:15 PM - 6 PM |
| Saturday | 11 AM - 5 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Leon R.
a month ago
Excellent running shoe advice and a wide selection of models available. I've been here several times and always left with perfectly fitting and comfortable shoes. It's great that shops like this still exist locally!
Owner's response
Always my pleasure :)
Andrej
5 months ago
Top-notch advice! Highly professional, competent, and at the same time very personable. The consultant, Siavash, took his time and, in addition to fitting insoles and advising on running shoes, also offered specific training tips. 100% recommendation
Owner's response
Thank you very much :)
Martin Wolter
7 months ago
Unfortunately, I can only advise against having your orthotics made here. Despite "state-of-the-art technology," the orthotics are not made correctly. During the lengthy correction process, a pair of orthotics worth €200 was lost. The employee's friendliness is of little help when the customer is left to deal with the problem alone. Despite the planned order of additional pairs of orthotics, go3 claims to be unable to rectify the error and replace the lost orthotics. I rarely write reviews, and usually only positive ones. However, go3's behavior in this case is simply outrageous.
Owner's response
Hello Mr. Wolter,<br><br>Thank you for your criticism and comment.<br><br>We always strive for mutually agreeable solutions,<br>but we were unable to fully understand the course of events described in your case.<br>In addition, a year has already passed between the origin of the issue<br>(successful repair of a pair of insoles) and the current presentation<br>(collection of a second pair that was supposedly under complaint with us). We understand that our<br>position was incomprehensible to you and left you frustrated.<br>That's a shame and was not our goal, and we apologize for this.<br><br>We nevertheless hope to be able to convince you positively again in the future and look forward to discussing the matter personally during your next visit and laying a new foundation for the future.<br><br>Best regards,<br>Your go³ Team
nina lauter
7 months ago
I came to Go3 on the recommendation of my orthopedist for custom orthotics and I'm absolutely thrilled! I didn't have an appointment, but they still took a tremendous amount of time for the consultation, measuring and explaining everything very precisely. I especially appreciated that the employee not only showed me the orthotics in such detail, but also gave me tips and exercises on how I can strengthen my arches myself.
Owner's response
Glad we could help :)
Christian Berbig
8 months ago
I had my first gait analysis today and received outstanding advice from Matthias. I learned a lot, including getting new shoes 😉 I can highly recommend him! A wealth of expertise from true professionals 👍🏼
Owner's response
Thank you :)
Lena Rielke
9 months ago
I very rarely write Google reviews, but the treadmill analysis was truly excellent! The advice was incredibly friendly and competent; I felt very comfortable at go3 and learned a lot for my running training. What I particularly appreciated was how much time they dedicated to me, and I was also able to take my time when buying shoes afterwards, testing each one on the treadmill. Thank you for the excellent advice!
Owner's response
We're glad to hear that. Enjoy your new shoes! :)
ajeeth s
9 months ago
I had the intermediate movement analysis and was completely satisfied. A lot of time was spent on the consultation, followed by various foot measurements and a detailed gait and running analysis. Minor optimization options for my running technique were explained to me in detail – including targeted exercises for improvement. I found it particularly helpful that I was able to test several running shoes, which were also analyzed. This helped me find the ideal running shoe for me. Thank you for the friendly, competent, and personalized advice – highly recommended!
Owner's response
Thank you so much for the detailed feedback and have fun with your new shoes :)
I. Bruch
9 months ago
Insole consultation without any time pressure. My complaints and experiences were taken seriously and taken into account. In my opinion, it couldn't have been better. I am completely satisfied. Thank you very much!
Owner's response
Thank you very much, and we are glad we could help!
sascha Waldoff
10 months ago
I had a medium-level running analysis done at Go3. I felt very well taken care of by Siavash. Everything was explained and carried out calmly and with great understanding. My weaknesses and deficiencies were identified, and I was given exercises to address them. Additionally (because I wanted them), I was prescribed orthotics. Overall, I was very satisfied and can highly recommend that every runner have an analysis done there. The price-performance ratio is 100% spot on. Truly excellent.
Owner's response
Thanks so much :)
Dave
2 years ago
I used to swear by the team at Go3. For three years up until recently, my feet have never felt better. But this last set is horrible. I was told the new supplier's 3D insoles were as good as the old style. Not true in my experience. I went to complain yesterday and was told there was nothing they could do. This was after being told I needed to make an appointment (a new development). But I can do something for myself and their apparent overcapacity. I will find another shop to patronize. Bummer.
Owner's response
Dear Customer, we are very sorry that you are not satisfied with the new 3D insoles. The new process allows us to produce even more precisely, individually, and quickly. For this reason, we have decided against the old production method. We wish you all the best. Your go3 Team
