SMARTVÉLO mobility GmbH - E-Bike & Fleet Maintenance
Venloer Str. 515, 50825 Köln
Cologne, NW 50825
schedule Opening Hours
| Monday | 9 AM - 6 PM |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 6 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 2 PM |
| Saturday | Closed |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Denis
4 years ago
We had a problem with our cargo bike and received super-fast, friendly, and competent advice and support. From picking up the cargo bike to communicating about the repair status – everything went perfectly during our first experience with Smartvelo. We would be happy to recommend you.
Owner's response
Hey Denis, we're so happy to hear from you :) Glad you were happy with the service!
Karen
5 years ago
Very quick appointment, friendly staff, fast and proper repair at a fair price. It was great that the bike was picked up and delivered. I am extremely satisfied and can therefore highly recommend this workshop!
Owner's response
Thank you so much for your kind message and the great review! :)
Macka vom Lagerfeuer
5 years ago
A truly fantastic bike repair shop in the heart of Ehrenfeld with delivery and pick-up service! My old Gazelle bike had another flat tire, and since I was always having trouble with the rear wheel, I decided to have it professionally repaired this time. The best part: I got a loaner bike while it was being repaired, so I could still cycle to work. Value for money: TOP! Highly recommended! Thanks, Smartvelo!
Torben Struve
5 years ago
They do a great job. I picked up my bike quickly and returned it a week later, even during the holidays. Thanks to the loaner bike they provided, I was able to stay mobile the whole time 👍. I found the price for the all-inclusive service quite fair. The staff were friendly. I also appreciated the order confirmation by email, which meant everything was clear beforehand and there were no unpleasant surprises like at some other bike shops. Highly recommended.
Severin S.
5 years ago
My rear tire was flat and was repaired within a week. On-time pickup and delivery, and friendly service. Since the bike cleaning device was broken, my brake discs were replaced for FREE – thank you for that!! I paid €69 for the rear wheel change, which is probably the standard price, but still a lot of money for a student. Perhaps a reduced price for students could be introduced? Just a thought :)
Michael Philipp
5 years ago
Very friendly and helpful staff. My bike was professionally repaired and even cleaned. I was able to use a free rental bike during this time. I just had to check with them after a few days to find out when my bike would be ready for pickup.
Jennifer Mayer
5 years ago
Excellent service! My bike was picked up on time (they even carried it up from the basement!) and returned. It was perfectly cleaned (and it was veeeeeery dirty!!!) and inspected and repaired. Fantastic – I will definitely use this service again. The price was absolutely reasonable and very affordable. Thank you so much!
Paul “Paule” Horn
5 years ago
Absolutely service-oriented! A very friendly driver picked up my bike and offered me a great replacement. My bike was repaired quickly and professionally. I'm a fan and will definitely use Smart Velo again.
Tiemo
5 years ago
Excellent service! My bike was picked up from my home and exchanged for a loaner. With the delicious soft drink in the fridge, the wait for my bike flew by. With a new rim and fresh brake pads, I'm ready to go again! Thanks, Smartvelo!
Frank Lehmann
5 years ago
Great service. My inquiry was answered quickly. Having the bike picked up and a replacement wheel delivered is very convenient. The repair process and price are extremely fair. The result is excellent. I would recommend the company anytime.
