Outdoor Sports Outlet
Castroper Str. 80, 45711 Datteln
Datteln, NW 45711
schedule Opening Hours
| Monday | 9 AM - 6 PM |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 6 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 6 PM |
| Saturday | 9 AM - 4 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Stefan Burkert
3 months ago
The staff are incredibly friendly, helpful, and knowledgeable. The prices are fair. I highly recommend them.
Owner's response
Hi Stefan, thank you so much for the great review. We're delighted that we were able to help you and that you enjoyed your visit. We hope you'll come back again soon. Best regards, your Outdoor Sports Outlet Team
Yasin
3 months ago
As soon as we entered the store, we were greeted warmly with a smile. The items offered here are really very attractively priced. The staff are incredibly friendly and helpful – including fashion advice! 😁 We bought a jacket and two sweaters. Similar jackets and sweaters are definitely much more expensive elsewhere. I would especially like to thank the wonderful employee who went out of her way to check the stockroom for the right size (in the end, we got exactly this jacket!), and of course, a big thank you to the friendly employee who patiently helped us. ❤️ I hope that my thanks, expressed through this platform, reach these two wonderful sales assistants. ❤️🍀
Owner's response
Hi Yasin, thank you so much for this fantastic review and your feedback on your visit! :) We're so glad we were able to help you and that you found what you were looking for. We hope you'll visit us again and recommend us to others. :) Best regards, your Outdoor Sports Outlet Team
Peter Boecking
5 months ago
We were there around lunchtime, and it was relatively quiet. The saleswoman was very friendly. She gave us great advice and brought us jackets and trousers in different sizes. My wife and I each bought a jacket and a pair of trousers. The price was good. I even got a discount as a new customer. Highly recommended.
Owner's response
Hello Peter, thank you very much for this great review. We're glad you're satisfied with our product range and that you found something suitable with us. :) Best regards, your Outdoor Sports Outlet Team
Torsten Ruschmeyer
5 months ago
Good and affordable deals. I found exactly what I was looking for. Everyone was very nice and friendly.
Owner's response
Hi Torsten, thanks for the great feedback and the positive review. We're glad you found what you were looking for and like our selection. We look forward to your next visit. :) Best regards, your Outdoor Sports Outlet Team
Lucinho 04
6 months ago
Very friendly and competent staff. The customer is king there. The employees took their time and provided good advice. Simply excellent and highly recommended…
Sabine Hoffarth
6 months ago
I bought a few things there before my vacation. One shirt didn't fit. When I went back to the outlet immediately after my vacation, 14 days later, to buy a jacket and exchange the shirt, I was told it wasn't possible. Exchanges only took one week. I don't like this service; no other size was available, no concessions at all. I'd rather shop elsewhere. The shirts aren't particularly good quality; unfortunately, they don't dry quickly, and even after just one wear, they smell.
Owner's response
Hello Sabine, thank you for your feedback. We understand your frustration. We do indeed offer a one-week exchange period for (non-discounted) items. However, we would hate to lose you as a valued customer and would like to find a solution that satisfies you. Could you please send us an email directly to info@mountain-sports-outlet.de referencing your Google review so we can contact you directly? Thank you and best regards, your Outdoor Sports Outlet Team
Herr Vorragend
7 months ago
Good and wide selection. Really great prices and good combination offers. The staff is friendly and helpful. This wasn't my first and last visit.
Owner's response
Hi, thank you so much for your great review! We're delighted that you liked our selection and offers, and that you were satisfied with the advice and the value for money. We hope to see you again soon in our store. :) Best regards, your Outdoor Sports Outlet Team
Wardick Norking
a year ago
We were in the store today to look for jackets for our children. Then suddenly both of them had to go. When we asked a salesperson who was smoking outside the store if the two six-year-old girls could use the restroom, he simply replied that there were no customer restrooms. Then he went inside and left us standing there. So, I can't really comment on the quality of the goods, but there's still a lot of room for improvement in their customer service. Therefore, I can't recommend this store.
Owner's response
Hello, thank you for your feedback. We are very sorry that your visit was not satisfactory and apologize for the inconvenience. Unfortunately, we must also inform you that we are unable to provide customer restrooms in our stores. We hope to welcome you back to our store again soon. Best regards, your Outdoor Sports Outlet Team
Stefan
a year ago
When I read things like this... they only have cheap, inferior goods and all that...?! What nonsense! I've been wearing Regatta jackets for years, for example. Of course, you can also buy Jack Wolfskin jackets that cost €100 more, even though they're also 100% polyester. It's just inexplicable how brand-conscious some people are...
Owner's response
Hi Stefan, thank you so much for your positive feedback. We're delighted that you like the quality of our products and that you've been a loyal customer of our selection for some time now. We hope to welcome you back again soon. :) Best regards, your Outdoor Sports Outlet Team
Dirk Schmidt
a year ago
This is what makes shopping fun. Today was my first time in this store, and it certainly won't be the last. This kind of competent advice demonstrates a high standard of quality; now I'm excited to try out the products I bought in my home state of Bavaria. I don't think it was the last time I visited this store. Many thanks again to the friendly store manager who looked after me during my shopping trip.
Owner's response
Hi Dirk, thank you so much for your great feedback! We're delighted that you appreciated our expert advice and the high quality of our products. We hope to welcome you back to one of our stores soon. :) Best regards, your Outdoor Sports Outlet Team