Teamsport Philipp Dortmund Showroom
Rückseite am Gebäude, Rüschebrinkstraße 66, 44143 Dortmund
Dortmund, NW 44143
schedule Opening Hours
| Monday | 2 PM - 6 PM |
| Tuesday | 2 PM - 6 PM |
| Wednesday | 2 PM - 6 PM |
| Thursday | 2 PM - 6 PM |
| Friday | 2 PM - 6 PM |
| Saturday | Closed |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
David Philipp
2 months ago
I ordered from the online shop for the first time! After four days, the order was canceled because the jersey was no longer available! However, the jersey is still being sold online!
Martin Gugler
7 months ago
Friendly and competent. Good products at a fair price.
Stahl kind
a year ago
My order was executed well, and the quality of the flocking is excellent. Unfortunately, opening hours are very limited. Even during opening hours, the steel door is sometimes closed, making it difficult to recognize as an entrance.
Joachim
2 years ago
It was advertised on the website as a showroom. What was there? A locked steel door with an A4 sheet of paper listing the opening hours. No showroom. Nothing. A fruitless 30-km drive, and I ended up buying from a competitor's online shop.
NeunZehn Acht9
2 years ago
I've given this store several chances now. Every time I walk in, I say hello, but there's no return; instead, I'm treated like I don't exist. Customer service is nonexistent; they'd rather chat amongst themselves or hang around in the stockroom. How long do you think you can keep up this customer acquisition tactic? In the future, I'll be buying my sons' clothes elsewhere! Goodbye.
Owner's response
Dear Customer,<br><br>We regret your disappointing experience and your feedback is important to us. We will work internally to improve our customer service. Thank you for your feedback.<br><br>Sincerely,<br><br>Teamsport Philipp
ДОМИК2000 HOUSE2000
3 years ago
Super Shopping!
Jan Schulze
6 years ago
The advice I received while buying shoes was fine, but at the checkout they rounded up to the nearest euro because, as I was told, they didn't like having small change in the till. While a few cents don't really matter to me, I find it cheeky how casually they just round up. I ended up paying the exact amount by card, thus sparing the store from having too much change.
Olivia Bekka
7 years ago
Unfortunately, as a customer, I have nothing positive to say. I'm very disappointed because I found the prices to be exorbitant. Even after several visits, I found the customer service to be very poor. They don't offer exchanges or refunds; only vouchers are available. Some items aren't available in all standard sizes, so you have to order them, which then takes several days.
Owner's response
Hi Olivia, we've taken note of your feedback regarding the service and would appreciate it if you could elaborate a bit more. Feel free to email us at service@teamsport-philipp.de. It's understandable that particularly popular items might not be in stock. However, we can usually help you quickly in these cases. Regarding your comment about the prices, we don't think it's appropriate and we don't really understand it. Our regular customers especially appreciate our generous pricing and customer discounts. This should be immediately obvious when comparing our prices to other retailers. If you could provide a specific example, we would be very grateful, as it could simply be a pricing error. You can leave us relevant examples here on Google or send them to the email address above. We'll take care of it! :-)<br><br>Best regards
F. “Ice1978” D.
7 years ago
I ordered it online for Christmas. Unfortunately, the sizes didn't fit, and I had to return one jersey. The money was credited to my PayPal account within a few days. Unfortunately, when we opened the presents, we discovered that the second jersey was also too small. I sent an email as a precaution, and even received a response during the holidays. I'll now return it as well and either get a larger size or my money back. Even if you have to pay the shipping costs yourself, I'm happy to do it when the service is so good.
Owner's response
Hi F.D., thank you so much for the great review. It's really frustrating that the jersey didn't fit twice, especially around Christmas. We'll look into internally whether we can improve the sizing information. Despite the circumstances, we wish you a peaceful holiday season and a happy and, above all, sporty start to the new year 2019! :-)
Yilmaz Akmanoglu
7 years ago
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Owner's response
Always my pleasure! :-)
