Westside Bike & Snow
Kreuzstraße 27, 40210 Düsseldorf
Düsseldorf, NW 40210
schedule Opening Hours
| Monday | Closed |
| Tuesday | 10 AM - 7 PM |
| Wednesday | 10 AM - 7 PM |
| Thursday | 10 AM - 7 PM |
| Friday | 10 AM - 7 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
CR
3 months ago
Today 11.12 I came here since my bike needed to be pumped up. I was not able to go to my previous bike shop due to health issues with my eye. Fortunately, a gentleman helped me with my bike. Thank you so much.
Owner's response
You are welcome! Always happy to help people get on their bikes. That's why we call us "Edelhelfer" 😊
Nael
5 months ago
A pleasant experience ! I went there for the workshop after checking with them by email and my bike was taken care of very quickly. It was on a Saturday but I understood that any other day, the repair could have been done the same day. They also have a nice selection for Specialized and Trek and a lot of models readily available in the shop. Communication and advice were top notch and I was also oriented towards other models if I wanted to switch. If you are interested in these brands (among others, definitely pay them a visit !
Owner's response
Thank you for your positive feedback and for pointing out our wide range of great bikes. We're delighted when we can inspire customers so much.
Fernando Burgos
7 months ago
⭐⭐⭐⭐⭐ Outstanding Experience at Edelhelfer Bike Shop! I can’t say enough good things about Edelhelfer in Düsseldorf! From the moment I walked through their doors, I was blown away by the exceptional service and genuine passion this team has for cycling. The staff here are absolutely incredible - not only are they incredibly friendly and welcoming, but their expertise is truly phenomenal. I have to give special recognition to Guido Weber, whose cycling knowledge is simply extraordinary. Guido’s dedication to helping customers is unmatched - he took the time to really understand my specific needs, shared invaluable insights from his deep expertise, and went above and beyond to ensure I found exactly what I was looking for. His passion for cycling is infectious, and you can tell he genuinely cares about getting every customer on the perfect bike for their individual needs. Every question I had was answered with patience and deep knowledge, and the entire team takes the time to really understand your cycling goals and give you the right advice. You can tell these aren’t just salespeople - they’re genuine cycling enthusiasts who care about the sport and their customers. Speaking of bikes, their selection is absolutely mind-blowing! The showroom is like a cyclist’s paradise, but what really caught my eye was their impressive collection of Specialized S-Works bikes. The range they have is incredible - from the latest S-Works road bikes with top-tier components to cutting-edge mountain bikes that are pure engineering marvels. Every S-Works, Specialized and Trek models I looked at were equipped with the finest components available, and the attention to detail was simply stunning. What sets Edelhelfer apart is how they combine this incredible product selection with service that goes above and beyond. If you’re serious about cycling and want to work with people who share your passion while offering unmatched expertise, Eldelhelfer is absolutely the place to go. I can’t recommend them highly enough! Highly recommended! 🚴♂️
Owner's response
Wow, what detailed and extremely positive feedback. Yes, we've had more opportunities to show ourselves to be true "Edelhelfer" with you recently. Thank you for appreciating that so much.
Artur Brynka
a year ago
Very friendly English-speaking experts and superb selection of Specialized bikes. Much recommended.
Gervais Ally
4 years ago
Really feel welcomed in the store. The staff are friendly and the service is even better.
Igor Brkic
4 years ago
Friendly staff! I´ve got a discount without even asking for it :-)
Adrian Warren
4 years ago
Great service, super fast honest and easy! Coming back everytime I have a problem!
Marlon Robles
4 years ago
We have visited many bike shops today. Most of them welcomed us even though we only want to visit the shop for just looking what's inside. This shop for me was the worst because of the unfriendly staff. That's why I have decide to buy a bike worth 3,000 Euro from other bike shop. Sorry but you lost a customer.
Owner's response
The health of our customers and team is our top priority. We therefore strictly adhere to the legal COVID-19 measures.
Fred Cilliers
10 years ago
One of the best bike shops in Düsseldorf with a good selection of modern and vintage bicycles.
Ricardo Gomes
11 years ago
Very nice people and great bikes!