Sport Platzer
Gladbacher Str. 53, 50189 Elsdorf
Elsdorf, NW 50189
schedule Opening Hours
| Monday | 9 AM - 12:30 PM, 2:30 PM - 6:30 PM |
| Tuesday | 9 AM - 12:30 PM, 2:30 PM - 6:30 PM |
| Wednesday | 9 AM - 12:30 PM, 2:30 PM - 6:30 PM |
| Thursday | 9 AM - 12:30 PM, 2:30 PM - 6:30 PM |
| Friday | 9 AM - 12:30 PM, 2:30 PM - 6:30 PM |
| Saturday | 10 AM - 1 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Janine Zimmermann
6 months ago
I would give zero stars if I could!
Owner's response
Dear Ms. Zimmermann,<br>We are sorry that you were dissatisfied with your visit. We understand your frustration that the desired size was no longer available that afternoon.<br><br>This morning, your husband called, asking generally about children's Adilettes without specifying a specific size. We then confirmed that we carry them. Unfortunately, the exact size you requested was no longer in stock at that time.<br><br>We deeply regret this misunderstanding and take your feedback seriously. To avoid such situations in the future, we will ask more specifically about the required sizes over the phone. We are also happy to reserve the appropriate size for you to pick up so that it cannot be sold elsewhere. Alternatively, you can order from our online shop using "Click & Collect" and conveniently pick up the goods in-store.<br><br>We would be delighted if you would give us another opportunity to impress you with our service.<br><br>Best regards,<br>Maren Urban<br>Sport Platzer<br>
peter Löbel
2 years ago
Very poor shipping service. The items you ordered are out of stock, and the shipping time is incorrect. Only when you inquire are you told that the delivery time has been extended because the items are out of stock. Fortunately, the cancellation process went smoothly.
Karin Zehrer
3 years ago
I ordered a jacket on December 14, 2022, which my husband wanted for Christmas, and paid via PayPal. Today, December 22, 2022, I received a message from PayPal stating that I've received a refund from Sport Platzer. I haven't received any communication from Sport Platzer explaining why they can't deliver the jacket. No one answers the phone; they just let it ring. Buying the jacket elsewhere now is obviously too late...
Ralf Bernd
Edited 3 years ago
I am very satisfied; the advice is excellent. If you buy trousers there, you can also have them altered.
Michael Valtinat
3 years ago
A very well-run sports shop, small but perfectly formed. And a very good selection of shoes and sportswear. But if you want clothing larger than XL4, it becomes very difficult, but that applies to almost all sports shops.
Marcel O
4 years ago
I called to inquire about an item I'd like to purchase. I received vague answers regarding prices and various additional purchases. It's a shame, but I wanted to give Platzer another chance after ordering items there last year but never receiving a call to say the ordered goods were ready for pickup. But, as the lady on the phone said, "Then you'll just have to shop somewhere else."
bcl_ lukas
5 years ago
Unfortunately, the lady was more preoccupied with her mobile phone this afternoon than with serving me. She was sitting in the back, while I was standing at the checkout... I left after 5 minutes.
Sonja Huetten
6 years ago
The staff are very friendly and provide good advice. The goods are of good quality and reasonably priced.
martina bahne
7 years ago
Superb service, I highly recommend it. I deliberately shopped here to support local businesses, and I wasn't disappointed.
CB-Fan from Dodeleben
9 years ago
This company's online shop gives a very unprofessional impression. They offer goods that aren't actually available. They collect and keep the advance payment even though no purchase agreement was ever made. Now I'll probably have to beg for my money. All I can say is, "Stay away! Don't buy from them!"
Owner's response
First of all, thank you for taking the time to review us.<br><br>We regret that you are dissatisfied with our service and are sorry that we were unable to deliver your order due to an inventory error in our IT system.<br><br>We will, of course, refund your advance payment immediately upon receipt. Depending on your bank, this may take up to two business days.<br><br>Our online shop offers a variety of payment methods that provide customers with protection and security, such as PayPal, credit card, instant bank transfer, Amazon Payments, and cash on delivery.<br><br>We take all feedback seriously, as we are constantly striving to improve our service. Therefore, we thank you again for your input.<br><br>Our customer service team is also available by phone during our business hours.
