FahrradDir
Bicycle store

Lucky Bike Essen

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4.5(628reviews)
location_on

Altendorfer Str. 40, 45127 Essen

Essen, NW 45127

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Lucky Bike Essen - Bicycle store in Essen, NW

schedule Opening Hours

Monday10 AM - 7 PM
Tuesday10 AM - 7 PM
Wednesday10 AM - 7 PM
Thursday10 AM - 7 PM
Friday10 AM - 7 PM
Saturday10 AM - 6 PM
SundayClosed

What People Mention

pedelec (63) sales assistant (53) workshop (49) test drive (26) corona (22) branch office (20) email (19) inspection (11) motivating (7) leasing (6)

reviewsReviews (10)

Alan Herdman

a year ago

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Staff are friendly, helpful, and knowledgeable bike-enthusiasts. Good range of gear for fair prices.

niko

a year ago

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They trued wheels of my bike in 30 mins and for free. Lady on the service section was really friendly and helpful. I’ll definitely come back to Lucky Bike in future.

Owner's response

Dear Customer,<br><br>Thank you for your review! We're glad you enjoyed our customer service. We look forward to your next visit and wish you a pleasant ride!<br><br>Best regards,<br><br>Your Lucky Bike Guide

Behzad Amirkhizi

2 years ago

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I got very useful tips and full support during the shopping, very happy with my new bike thanks to Ian at Lucky Bike,

Owner's response

Dear Customer,<br><br>We appreciate your praise and positive review.<br><br>Thank you for taking the time to write this. We will gladly pass your compliments on to our colleagues.<br><br>Have a safe journey.<br><br>Best regards,<br>Your Lucky Guide

Sreedhar Kala

2 years ago

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I’m new to Essen and wanted to get a good bike. I met Jan Fietze at Lucky Bikes. He has complete knowledge about human biomechanics and suggested really good bikes for me based on my height and usage. very polite and a good gentleman. if you are looking for a good bike, then lucky bikes is the place and do meet Jan for better experience.

Owner's response

Dear Customer,<br><br>Thank you for your review! We're glad you enjoyed our customer service. We look forward to your next visit and wish you a pleasant ride!<br><br>Best regards,<br><br>Your Lucky Bike Guide

Zachary Mathe (Ira)

2 years ago

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Knowledgeable staff that don't upsell. An employee mistakenly sold me an incompatible part; when I returned and explained the problem, they exchanged and installed a compatible part for free. Many employees have perfect English.

Owner's response

Dear Customer,<br><br>We appreciate your praise and positive review.<br><br>Thank you for taking the time to write this. We will gladly pass your compliments on to our colleagues.<br><br>Have a safe journey.<br><br>Best regards,<br>Your Lucky Guide

Lego NGUYỄN

3 years ago

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Great place for your bike! Almost staffs can speak English. But the price is a little bit higher than online shop.

Owner's response

Hello Lego Nguyen,<br><br>we appreciate your praise and positive review.<br><br>Thank you for taking the time to write it. We'll gladly pass your compliments on to our colleagues.<br><br>Have a safe journey!<br><br>Best regards,<br>Didem<br>Your Lucky Guide

Diérick Silva Sobral

5 years ago

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Great experience there! Nils was keen on giving advices on choosing the best bike for a best life time experience! I recommend a visiting there if you're thinking about buying a bike.

Owner's response

Hello Diérick Silva Sobral,<br><br>Thank you for your review. We're delighted that you enjoyed your consultation with us. We'll gladly pass on your praise to the relevant colleagues.<br><br>We look forward to your next visit!<br><br>Best regards,<br>Sebastian<br>Your Lucky Guide

Janine Merten

5 years ago

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Mr Lee was extremely helpful with finding the right bike and I particularly enjoyed test driving the bike in the vicinity of the shop. Maria Becker was also very helpful with customer service. I can definitely recommend Lucky bike to anyone looking for great quality and a massive variety.

Owner's response

Dear Ms. Merten,<br><br>Thank you for your review. We are pleased that you enjoyed your shopping experience/service with us. Your Lucky Bike Team

Herman Lubbersen

6 years ago

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Very kind and helpfull. They fixed my bike (minir problem) costless and with a big smile :). Thanks!

Owner's response

Dear Mr. Lubbersen,<br><br>Thank you for your review. Thank you for taking the time to write it.<br><br>We wish you many happy rides on your bike. Your Lucky Bike Team.

Hassan Nawaz

8 years ago

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It was a wonderful experience. The staff were very cooperative and helpful. I would recommend this shop for purchase and service of bikes.


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