Sportfischer-Center Heidemann
Hafenstraße 30, 59067 Hamm
Hamm, NW 59067
schedule Opening Hours
| Monday | Closed |
| Tuesday | 10 AM - 12:30 PM, 2 PM - 6:30 PM |
| Wednesday | 9 AM - 12:30 PM, 2 PM - 6:30 PM |
| Thursday | 9 AM - 12:30 PM, 2 PM - 6:30 PM |
| Friday | 9 AM - 6:30 PM |
| Saturday | 9 AM - 2 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Dan Drogo
7 months ago
I was looking for a strong fishing line, but for model making. My request was addressed immediately, and I was taken seriously. The advice I received was friendly, helpful, and competent. That's not always the case when you're just looking for a winch cable for your remote-controlled car. 😅 I'll definitely be back.
G. Werner
11 months ago
The selection of fishing gear is excellent; it's large enough, and you can find all the basics you need if you know what you're looking for. That's why I'm only giving it two stars: There are people who haven't been fishing since they were eight years old and have questions—questions about the differences between lines, where to find what in the store, or what a good rig would be for a particular target fish. I've learned several times that you shouldn't ask questions while the owner or Julian is chatting with one of his regulars. They get very annoyed and curt then. I'm told to look it up on YouTube, they turn away after every question, and they don't want to explain too much, which I would have gladly accepted. You often get the feeling that you're interrupting. But don't worry, if they recommend I do some research online right from the start in the tackle shop so as not to disturb the great conversations of the regulars, then I'll do that from now on. And online I also buy things that I would have gladly bought in your store, even if they were more expensive.
Owner's response
Dear Werner,<br><br>Thank you for your review!<br><br>Unfortunately, we don't understand your review.<br><br>In our store, every customer, regardless of whether they're a regular or not, receives the best possible advice!<br><br>Our customers will certainly be able to confirm this. Every question is answered as best as possible, and the success of our customers subsequently proves we're right. Regular customers these days are very important to our business, so customer loyalty must be encouraged here as well. That doesn't mean we don't pay attention to you or don't want to answer your questions.<br><br>Regular customers usually understand that the business has to run smoothly and that every customer is treated equally, and they're happy to wait.<br><br>Unfortunately, I don't know who you are!<br><br>Publicly expressing your displeasure with a personal, targeted discrediting of me and Wolfgang shows us that you know us very well (a regular customer) and perhaps have a personal problem with us?<br><br>We'd be happy to talk about it and have a coffee together to resolve any displeasure you may have.<br><br>We are committed to providing the BEST ADVICE to ALL CUSTOMERS!<br><br>Feel free to check out the other reviews; you might notice that you're pretty much alone with yours.<br><br>Best regards,<br><br>Julian from Sportfischer Center Heidemann
Hans Müller
Edited a year ago
The shop is small. You can only find the bare essentials here, in my opinion. There really isn't much of a selection. I would have given it 4 stars, BUT when I bought a reel from you in May, the locking screw for the handle was missing. Since then, I've been there 5 times and each time I've been given some excuse. Instead of simply unscrewing a screw from an existing reel or giving me some kind of replacement. Now it's almost November. So you've definitely lost me as a customer. Latest update: I received the locking screw.
Owner's response
Dear Hans Müller,<br><br>First of all, we are very sorry that we were unable to meet your expectations.<br><br>The locking screw of your reel was still attached at the time of purchase, as we demonstrated it at the counter. As you are surely aware, we test ALL reels and rods that pass over our counter with the utmost care. Missing or defective products are not given to the customer, but are replaced and taken back by the respective representatives of our suppliers. Therefore, we cannot understand why you accused us of withholding your screw.<br><br>As a gesture of goodwill, we tried to arrange a free replacement part for you as a regular customer through Fox, which unfortunately took some time due to the delivery situation. You are correct about this. However, you have now received this part from us FREE OF CHARGE.<br><br>We regret to inform you that we cannot understand your statement "There isn't much of a selection here," as our customers generally have a different opinion. We respect your opinion and are always open to new suggestions regarding our product range! Our ongoing customer contact keeps both the store and our product range evolving, and we constantly update and adapt it to our customers' needs.<br><br>Unfortunately, your review cannot be changed and reflects your personal opinion.<br><br>Unlike other companies, however, we do not delete reviews and would be happy to welcome you back as a customer soon.<br><br>Sincerely,<br><br>Julian from Sportfischer Center Heidemann<br><br>
Benjamin F.
a year ago
I had my starter set put together for me today... really excellent advice... the price-performance ratio is top-notch! I'll be back next month.
Owner's response
We are very pleased, thank you very much for your review!
RONIN
a year ago
Very friendly and competent staff with a large and excellent selection. It's now the only fishing shop I visit for shopping and expert advice. They have something for every angler at a very fair price.
Alexander Decker
a year ago
My son stocked up on new gear here, and he also received excellent advice and tips, plus a really generous discount. I highly recommend this store; they have everything you need for all kinds of fishing, and the staff is very friendly, helpful, and offers tips wherever they can. See for yourself.
Der Techniker
2 years ago
I recently had the pleasure of visiting this fishing tackle shop and was thoroughly impressed. First of all, the shop's location is simply perfect. Not only is it centrally located, but there's also ample parking right outside, making it particularly convenient. As soon as I entered the shop, I received a warm welcome from the staff. Their expertise and passion for fishing were immediately apparent. They took the time to answer my questions and offered personalized advice tailored precisely to my needs. As for the selection, I can only say: it's truly extensive and diverse, with a wide range of rods, lures, and accessories. Whether you're a beginner or an experienced angler, you'll find everything your heart desires here. The selection truly leaves nothing to be desired. Overall, my visit was an excellent experience. I'm already looking forward to my next visit and can wholeheartedly recommend this shop to any fishing enthusiast.
Kristina Kronenberg
2 years ago
Very friendly and competent advice. As a beginner, I wasn't pressured into buying anything expensive. Prices were definitely not higher than online. Possible rigs for my first fishing trip were sketched out and explained using a line. I felt very well taken care of. If I need anything again, I will definitely buy it there. Parking is available right in front of the store.
Serhii Fedota
2 years ago
Super 👍
Draženko Đurđev
4 years ago
super
