FahrradDir
Sporting goods store

TOMSEN Sports GmbH

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4.4(44reviews)
location_on

Mühlenhof 7-9, 40721 Hilden

Hilden, NW 40721

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TOMSEN Sports GmbH - Sporting goods store in Hilden, NW

schedule Opening Hours

Monday9 AM - 7 PM
Tuesday9 AM - 7 PM
Wednesday9 AM - 7 PM
Thursday9 AM - 7 PM
Friday9 AM - 7 PM
Saturday9 AM - 7 PM
SundayClosed

What People Mention

snowskate (8) winter sports (6) slopes (5) phone (3) emails (3) support (2) customer service (2)

reviewsReviews (10)

Joey Kim

a year ago

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The product is excellent; the equipment is remarkably lightweight and comfortable. It surpasses sled dog snow skates and ODRs in my estimation. The materials are high-quality. While the order experienced a delay, potentially due to the Christmas season, customer service responsiveness was consistently excellent. I wholeheartedly recommend TOMSEN products above all others.

Owner's response

🙏 thank you, Joey!

Momentum Marketing Agency

a year ago

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We look forward to promote this sport because it is awesome

Laur

2 years ago

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As much as it displeases me to leave such a bad review, the service, for me, was subpar. The primary, most off putting thing was the sketchy interaction with their customer service, followed by very strange and sparse telephonic encounters with the individuals responsible for my order. Brief conversations that always ended in a very long 'on-hold' situation which never concluded. I was also unable to return one of the products that came already damaged. The quality of the products is... lacking, to say the least, and they deteriorate fairly quickly given the price.

Christofer Fogelberg

2 years ago

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Still waiting for a refund. Aurelian confirmed that they were going to refund within 30 days and it has now been 3 months! They do not answer emails any longer. Very bad!

Carina Mece

2 years ago

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It is a scam. I've been waiting for months to get my money back. They keep telling me both on the official e-mail and phone that I will get my money back "in a week". And yes, I am sure I ordered from the official site + talked also with Aurelian, the one that other reviews talked about.

Kris Fondran

3 years ago

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Received my products on time and was so surprised to get a follow up phone call from Tomsen to see how everything was going with my skates! I highly recommend Tomsen Snowskates to all skaters (ice, Inline, roller) for the easiest transition and the most amazing time in the snow. A class act from start to finish.

Owner's response

Hello Kris! Thank you for your awesome review. Keep having fun snowskating!

cZzY

3 years ago

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Waiting for the product to arrive! Already given 5 starts due to the conversations I had with Aurelian. Very professional and helpful! Thank you!

Owner's response

Thank you for your feedback! We are happy Aurelian was able to help you! We look forward to get your snowskates feedback.

Ásta Rakel Viðarsdóttir

3 years ago

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I highly recommend. Very easy to learn for beginners and it is very easy to travel with the snowskates.

Owner's response

Thank you for the recommendation!

Andrei Coliban

3 years ago

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Threw them on my backpack and had a great time on the slope even as an absolute beginner in winter sports. Totally recommend, fun and easy to learn!

Owner's response

Thank you Andrei!

Verena Pitscheider

3 years ago

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I highly recommend Snowskates for beginners as I was impressed how easy it was when I tried it for the first time. They are easy to carry and a lot of fun on the slopes. Highly recommend!

Owner's response

We appreciate your feedback Verena! Thank you!


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