FahrradDir
Bicycle store

Radsport Claassen

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4.8(117reviews)
location_on

Judenstraße 22-24, 47906 Kempen

Kempen, NW 47906

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Radsport Claassen - Bicycle store in Kempen, NW

schedule Opening Hours

Monday9:30 AM - 1 PM, 2:30 PM - 6:30 PM
Tuesday9:30 AM - 1 PM, 2:30 PM - 6:30 PM
Wednesday9:30 AM - 1 PM, 2:30 PM - 6:30 PM
Thursday9:30 AM - 1 PM, 2:30 PM - 6:30 PM
Friday9:30 AM - 1 PM, 2:30 PM - 6:30 PM
Saturday10 AM - 2 PM
SundayClosed

What People Mention

pedelec (16) repair (10) satisfaction (9) team (8) price (8) workshop (8) helmet (4) 2 wheeler (3) broker-dealer (3) squeak (2)

reviewsReviews (10)

S D

7 months ago

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My bike had a broken seatpost clamp, so I spontaneously went to the Classen bike shop – mainly because the online reviews were consistently positive. And I wasn't disappointed! Despite my unannounced visit, I was immediately greeted warmly, and they looked at my problem right away. The repair was carried out quickly and professionally, and after just 20 to 30 minutes, I was able to take my bike home again – in perfect working order. The service was fast, competent, and absolutely customer-oriented. I can wholeheartedly recommend Classen Bike Shop and will definitely be back if needed (you've gained another customer ☺️)!

Owner's response

Thank you so much for the great review! 🙌 We're so glad we could help – and it's fantastic that you're now part of the Claassen family. 🚴‍♂️ See you soon & safe travels!

Serjoscha S.

8 months ago

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Very good and fast service. The e-bike was ordered on Tuesday and ready for pickup on Friday. Final adjustments were also made on Friday, even though it was already 6 p.m. I highly recommend the team at Radsport Claassen.

Owner's response

Thank you so much for the great review! 🚴‍♂️ We're delighted that you're happy with our service and hope you enjoy your new e-bike!

Tom Doerfelt

8 months ago

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I was told that you should buy your e-bike in Kempen from Claassen! And that's exactly what I did, and I wasn't disappointed. They take their time, give you detailed advice, and even let you test ride it briefly... And if something needs repairing, they have an in-house workshop with fair and transparent prices!

Owner's response

Excellent choice! 😉 Thank you so much for the great review – we wish you lots of fun on two wheels and always a tailwind! 🚴‍♂️💨<br>Your team at Radsport Claassen

Markus

9 months ago

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Extremely helpful! They helped me at very short notice during a short break in Kempen. Excellent service at a fair price. Thank you for saving my holiday!

Owner's response

Our goal is for everyone to always be able to ride a bike. If that worked for you, all the better. Thank you for your positive feedback and the 5-star rating. We are very pleased. Your Claassen Cycling Team

Arno Krapohl

10 months ago

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A bike shop you'll want to remember! Here, service, the friendliness of all staff, and excellent professional advice are top priorities. We've already bought several bikes and e-bikes from Radsport Classen, and our expectations have always been met! For us, there's no alternative; we'll be staying here!

Owner's response

Thank you for this detailed, positive review. Friendly people often meet friendly people 😊 We're happy to return the compliment, the Radsport Claassen Team

Markus Häger

11 months ago

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My e-bike and gravel bike go in for annual servicing. Any problems are explained clearly and necessary maintenance is outlined. Despite their extensive expertise, their prices are significantly lower than other retailers. For me as a customer: Excellent!

Owner's response

With feedback like this, being a bike shop is a real pleasure ;-) The team was absolutely delighted, thank you for the great review and the kind words. The team at Radsport Claassen

Franz S

a year ago

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Excellent service both in sales and in the workshop! Always friendly and courteous! Large selection and excellent advice! We'll be happy to come back!

Owner's response

Thank you for this detailed and positive review, Michael. Friendly people often meet friendly people 😊 We gladly return the compliment, your Radsport Claassen Team

Sigrun Schulze

a year ago

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Since there's no bike shop in Krefeld willing to service and repair my high-quality e-bike, I've been a loyal customer of Radsport Claassen for the past five years. Thanks to their expert service and consistently friendly and professional advice, I've already enjoyed over 30,000 km on my bike! My sincere thanks to the entire team!

Owner's response

Wow, thank you so much for your description and the great review! You appreciate our good work, and everyone on the team is responsible for that. The whole team says thank you so much!

Carina Appel

a year ago

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We recently purchased two e-bikes from Radsport Claassen. The staff were extremely knowledgeable and took plenty of time to help us with our decision. The expertise of the sales associate helped us choose the right e-bikes for our needs. The atmosphere in the store was consistently relaxed and friendly, which made us feel comfortable. It was pleasant to be able to shop in a relaxed environment, without any pressure or rush. As a pleasant surprise, we received some freebies and a small discount on top. This small gesture showed that the bike shop cares about its customers and is interested in them. Overall, I can highly recommend the bike shop because of the staff's expertise, the relaxed and friendly atmosphere, and the thoughtful touches. I am very happy with my purchase and will certainly visit again in the future when I have further cycling needs!

Owner's response

WOW, thank you for your description and for sharing your experience. This is exactly how we want buying bikes to be. We're so glad you're enjoying it. Thank you, your Radsport Claassen Team.

Simon Lehnen

2 years ago

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Anyone unsure about bicycles, e-bikes, etc., and looking for expert advice will find exactly what they need at Radsport Claassen! Thank you for the great advice and the fantastic bikes! 👍🏽

Owner's response

Thank you so much for this amazing review. We were all so happy about it. Thank you!


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