Radsport Oelen

Jutta Schmitz

6 months ago

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Mr and Mrs Oelen are always helpful.....I can recommend them without reservation

Ulrich Mühlemeier

8 months ago

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I bought a Victoria e-bike from Mr. Oelen six years ago and have been a satisfied customer ever since. Now, in 2025, I've been waiting 10 weeks! for an inspection appointment. When I arrived at the workshop with my bike for the scheduled appointment, he had a note on the workshop door saying he was still on vacation. No apology, no phone call, nothing. Who needs that???

Sarah Schwanke

2 years ago

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This man isn't even worth one star. I'm a neighbor, a mother with a toddler, and I rely on my bicycle. But the rude tone on the phone from this man, who apparently no longer needs to take on any orders, is the absolute worst. He runs a business and tells me about retirement. He simply hangs up the phone mid-conversation. No wonder the shop has never been burglarized...

Manfred Kaßbaum

4 years ago

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I wanted to have my bike repaired. I was rudely rejected because I hadn't purchased the bike there. Very unfriendly to customers, I wouldn't recommend it.

Karl Leuchtenberg

5 years ago

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In my opinion, bicycles that weren't purchased locally aren't readily inspected. I wanted the tire pressure checked, but was told by hand signals that I should pump it myself. When I asked if the handlebars were raised a bit, they showed me the screws I was supposed to turn. In other words, do it yourself. When I asked if my lights (front and rear) were battery-powered or dynamo-powered, they told me I had a so-called hub dynamo, and then asked me if I didn't know my own bike. (I've only ridden it once.) It was then discovered that my rear light wasn't working; there was no attempt to check or repair it. I later discovered that a connector on the front light had come loose. It took 20 seconds. I would have paid for the entire process, of course, but who doesn't want to? A new bike stand for my little one (10 years old) wasn't in stock either. So I went there for nothing. At the time, I wanted to buy a bike for my little one locally. The selection was poor. I'll be going back to my trusted dealer soon.

Manuela Thie

5 years ago

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Excellent advice, service, expertise, and a respectful atmosphere are offered here. We have been very satisfied customers for many years and will remain so.

Ro Sche

6 years ago

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If you don't want to, that's your problem. He refused to accept my bike for inspection because I didn't buy it from him. And he was extremely unfriendly. Never again.

H. Pöstges

6 years ago

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Excellent service, always friendly. Mr. Oelen went to great lengths to resolve the issues with my bicycle repair. Thank you very much for that.

Frank Mones

6 years ago

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It's great that the bicycle industry is booming. Mr. Oelen, however, obviously doesn't need to work anymore. I wanted to bring him my bicycle—admittedly, I didn't buy it from him—for repair; I had a flat tire on the rear wheel. Mr. Oelen explained that he couldn't do it because he would have to "read" the data, but he only had Bosch equipment, and I had a Panasonic motor. (I actually have an Impulse motor, but that's only relevant in the overall context.) I think Mr. Oelen should just say so if he doesn't want to repair bikes that weren't purchased from him. So I drove 10 km to Zweirad Stadler (formerly Zilles). Even though the bike wasn't purchased there either, they fixed my problem immediately! The installation cost €15. Unfortunately, I bought an e-bike for my wife from Oelen last year. But even if it snows heavily, I won't set foot in that shop again.

mirandia

8 years ago

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While looking for a mountain bike, I cycled past this shop. Since I don't have a car, I had to bring my bike. First of all, there was nowhere to lock my bike. I had to lock it to a traffic sign further away. When I entered the shop and asked the woman about it, she casually remarked that it wasn't good for the bike anyway. I didn't pursue it further and then inquired about a mountain bike. She then called her husband. After he arrived some time later and listened to my request, he told me he couldn't help me. Thanks, that's all.