Das Rösrad
Hanns-Martin-Schleyer-Straße 2, 51503 Rösrath
Rösrath, NW 51503
schedule Opening Hours
| Monday | Closed |
| Tuesday | 11 AM - 6 PM |
| Wednesday | 11 AM - 6 PM |
| Thursday | 11 AM - 6 PM |
| Friday | 11 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Wildwuchs Weber
5 months ago
Simply fantastic! I took my Scott mountain bike there. The gears, pinion, bottom bracket, and tire needed replacing. I received competent help right from the start, and everything was done quickly. I spent a long time looking for a suitable workshop. And now I've found it! Highly recommended :)
Owner's response
Thank you so much for this fantastic feedback! We're absolutely delighted that after a long search, we've been able to choose you as our new go-to repair shop for your Scott mountain bike. 🛠️✨<br>Whether it's the gears, bottom bracket, or drivetrain – we place great importance on ensuring that every repair is carried out competently, quickly, and professionally, so your bike runs perfectly again.<br><br>We're so glad you feel you're in good hands with us in Rösrath. We look forward to your next visit!
Frank
8 months ago
I had my 29-inch mountain bike completely re-braked. From start to finish, the customer service was absolutely first-class. No matter what work you request, you know the cost upfront. The staff is also very, very friendly. I will definitely take my bike there again and highly recommend Rösrad. For me, it's a 1+.
Owner's response
Thank you so much for this outstanding 1+ rating! We are thrilled to hear that you were completely satisfied with the brake replacement on your mountain bike.<br><br>Transparent pricing and absolutely first-class customer service are exactly what we strive to offer at Rösrad. We're delighted that you experienced our open communication and friendly service so positively.<br><br>We are very pleased to have gained you as a regular customer and look forward to serving you again in the future! Enjoy your rides with your reliably functioning bike!
Michael Knop
9 months ago
I dropped my bike off for repair and inspection for the first time today. I'm thrilled: super-fast service, professional and customer-oriented, and a very friendly and personable contact person. Highly recommended. Thank you so much!
Owner's response
Thank you so much for this fantastic feedback! We're absolutely delighted that you were so impressed with our service on your very first visit.<br><br>Speed and professional execution of the inspection are extremely important to us at Rösrath, so you can get back on your bike safely and without a long wait.<br><br>We're so glad you felt well taken care of – we look forward to your next visit to Rösrath! Happy cycling!
Schrotti
Edited 10 months ago
The owner was very friendly. After a minor issue and a few emails, I received a replacement within a day and even a nice little gift. That's what I call service... I'll definitely be back. Unfortunately, it's often difficult to reach anyone or receive no response.
Owner's response
Thank you so much for your honest feedback! We are delighted that we were able to resolve the issue so quickly and that you were satisfied with the service from our manager and the small gift.<br><br>We sincerely apologize for the difficulties you experienced in reaching us. We are already working on improving our response times so that every inquiry will be answered even faster in the future.<br><br>We are very pleased that you are remaining loyal to us and look forward to welcoming you back to Rösrad soon. Safe travels!
F King
Edited a year ago
Great e-bikes and a very friendly salesperson. Knowledgeable and always helpful. Top-notch! 👍👍👍
Owner's response
Thank you so much for this fantastic review! We are delighted that we were able to convince you of the quality of Himiway e-bikes and our service.<br><br>That's exactly what we strive for: expert advice, friendly service, and prompt assistance whenever you need us. We are pleased that you recommend us as a top choice and wish you safe and enjoyable riding!<br><br>Your Rösrad Team
Uwe Larsen
a year ago
Finally, a workshop where you don't have to wait three weeks for an appointment or where you're only served if you bought your bike there. Excellent and transparent service, very fair prices for repairs, and they even fixed a few minor issues themselves at no extra charge. I highly recommend them!
Owner's response
Thank you so much for this fantastic feedback! We're delighted that you've highlighted our fast service and our openness to all bikes – regardless of where they were purchased.<br><br>For us, it goes without saying that we'll fix any minor issues right away so you can get back on the road safely and with complete peace of mind. Transparency and fair prices are simply part of our philosophy at Rösrath.<br><br>Thank you for recommending us, and we hope to see you again soon in Rösrath!
Thorsten Kapler
a year ago
Honestly... The best retailer in my last 20 years of private shopping. Great and comprehensive advice, top-notch expertise, I never felt like I was being forced to sell anything. Tommy was a very pleasant customer-salesperson. I even had my Cobra D7 upgrade delivered fully assembled. Perfect communication with the driver. Honestly... I'm a 100 percent satisfied customer and can only recommend this dealer.
Owner's response
Honestly... thank you so much for this amazing compliment! 🤩<br>We are incredibly honored to be your top choice for the best retailer of the last 20 years. Tommy and the entire Rösrad team place the utmost importance on honest, expert advice without any sales pressure – we're so glad that resonated with you.<br><br>We are delighted that the delivery of your Himiway Cobra D7 upgrade and the communication with our driver went so smoothly. We wish you tons of fun with this 'off-road monster' and safe travels always!<br><br>Warm regards from Rösrath, your Rösrad team.
Hans Singt
2 years ago
Highly recommended! Top-notch service!!! A year and a half after purchase, I had a problem with the electronics on my cruiser. Mr. Fischer helped me identify the problem over the phone (I live 2.5 hours away). The replacement part arrived quickly, I installed it, and everything works perfectly. That's how it should be. If only there were more companies like this...
Owner's response
Thank you so much for this fantastic feedback! We're absolutely delighted that we were able to help you get your Himiway Cruiser back on the road, despite the 2.5-hour distance.<br><br>That's exactly what we strive for: We don't leave our customers in the lurch, even long after the purchase. It's great that the installation of the replacement part went so smoothly!<br><br>We wish you continued enjoyment and safe travels with your Cruiser. Best regards, Your Rösrad Team<br><br><br>```
Kirstin Scharfscheer
3 years ago
Today was my first time here, on the recommendation of a cyclist whose fantastic saddle caught my eye. Since I wanted one like it too, I went to this new bike shop across from Obi. The staff were incredibly helpful and immediately took care of me, even though I didn't have an appointment and it was almost closing time. I found that very impressive, and also that they tried to make my request as affordable as possible, since my bike is 27 years old and this beautiful saddle might have needed a seatpost. The owner's grandson went to the trouble of fitting it without one. Now I'm happy with my new "armchair saddle." You can also bring your bike in for a service, so they can tighten every screw. They also have a wide selection of e-bikes for every taste, plus accessories. The staff take the time for personalized advice and are very budget-friendly. The saddle here was cheaper than online and was fitted on the spot for free! I definitely prefer to buy here and get the service too! The internet can't replace a personal consultation! I'm so glad I found this shop and wish it and its staff a wonderful future with many lovely customers! Keep up the good work and all the best!
Owner's response
Thank you so much for this wonderful and detailed feedback!<br><br>We are absolutely delighted that we were able to help you so easily with your new "chair saddle," even just before closing time and without an appointment. We'll pass on the compliment that our son (the boss's grandson) found a suitable solution to save you money!<br><br>That's exactly our philosophy: personal consultation and fair, on-site service really do beat the internet – especially when the price is right, too.<br><br>We wish you lots of comfort on your "new" 27-year-old bike and look forward to welcoming you back to Rösrad, opposite Obi, soon! All the best and thank you again for your kind wishes!
Detlef Walther
Edited 3 years ago
I am very satisfied with the Himiway e-bike and the company's offerings. Friendly salesperson and competent customer service. All in all, excellent value for money.
Owner's response
Thank you so much for this positive review!<br><br>We are delighted to hear that you are satisfied with both your Himiway e-bike and our products and advice. A good price-performance ratio and friendly service are especially important to us at Rösrad.<br><br>We wish you safe travels and much enjoyment with your bike! Your Rösrad Team.
