ElectricRide
Iserlohner Str. 123, 59427 Unna
Unna, NW 59427
schedule Opening Hours
| Monday | Closed |
| Tuesday | 2 PM - 6 PM |
| Wednesday | 2 PM - 6 PM |
| Thursday | 2 PM - 6 PM |
| Friday | 2 PM - 6 PM |
| Saturday | 10 AM - 2 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Hella
6 months ago
I ride a tricycle with a rim brake on one of the two rear wheels. The braking distance (especially on downhill) was far too long for me. No workshop has had a solution for me yet. The team at Electric Ride installed two disc brakes for me in "extensive manual work," which now make my ride significantly safer. I'm more than satisfied with the workmanship and will recommend the creative team at Electric Ride to my friends.
Owner's response
I'm happy about the nice review, thank you.
Daniel Gomez
9 months ago
Absolutely recommended... I called, they came by, they quickly recut the thread, packed up the wheel, and made me happy!!! TOP!!!
Rth -
10 months ago
I'm a bit disappointed that I was completely ignored by these gentlemen without any warning or reason. Either he just wants to make a quick buck or he simply doesn't feel like answering a few questions, I don't know. In the latter case, a brief notification would be helpful so that I can't get my hopes up.
Owner's response
Dear Madam,<br><br>You have an e-bike, and while I could diagnose the problem, spare parts are unavailable. Why should I charge you 45 euros if there are no spare parts? I only meant well, but you didn't understand.<br><br><br>I meant well, but you didn't understand.
Jackii Lo.
a year ago
At first glance, the store looked closed, but the door was open. The brakes just needed to be adjusted, and the prices were really steep, like at a top-of-the-line auto repair shop!!! The next day, when I picked it up, the manager didn't know anything, and it seemed to me like he didn't care. Sorry, but this was my first and last time there.
Owner's response
Dear Jackii Lo,<br><br>Thank you for your feedback!<br><br>We are sorry that you had difficulty finding out we were open. We always make every effort to clearly indicate our availability to our customers by leaving the door open, displaying a sign in the window, and flying a flag at the entrance. Unfortunately, you were unable to see this in your case.<br><br>Regarding the price, we would like to emphasize that it was agreed upon in advance and communicated to you over the phone. The costs for repairs and services are independent of the vehicle's purchase price, as they reflect the labor and materials used.<br><br>At your request, we would have replaced the brake pads. However, we determined that they are still in good condition. To save you unnecessary costs, we decided against it. Replacing them would have increased the price by €15 per pair.<br><br>We regret that you did not appreciate our efforts and work. Providing our customers with transparent and fair service is important to us.<br><br><br>Regarding the price, we would have appreciated the service. We hope we have addressed your concerns and are happy to answer any further questions you may have. It was never our intention to cause you any inconvenience. We would greatly appreciate it if you could reconsider your review and, if necessary, remove it.<br><br>Sincerely,<br><br>Your ElectricRide Team
Jan Stegie
a year ago
I still get so much enjoyment (since August 2018) from the conversion you did for me; it's indescribable. Attached is a recent picture of the Elmoto. I recently followed your advice regarding the rim width (now 80mm) and it runs even smoother :-D. The mileage is around 14,000 km now.
Yvonne Fölsch
a year ago
Great service! I took my e-bike here today, which had an electronic problem. Unfortunately, some other workshops couldn't help me, but they helped me immediately. Thank you so much.
Owner's response
Hello,<br><br>Thank you so much for your wonderful review! We are delighted that you are satisfied with our service.<br><br>Should you have any further questions or concerns regarding your vehicle in the future, please don't hesitate to visit us.<br><br>We are always happy to assist you.<br><br>Sincerely,<br>Luca Fentroß & the ElectricRide Team
Michael Schröer
2 years ago
Never again!!! One of my tires was flat. They supposedly replaced both tires and the brakes. They quoted me €300 for this. It's obvious the price was justified for the work. However, the only job I had was to change the tire!!! Not recommended in my opinion.
Owner's response
Good afternoon Mr. Schröer,<br><br>We're sorry to hear you're dissatisfied with our services.<br><br>However, the price of €300 is justified for both brakes including installation, both tires including installation, and brake adjustment.<br><br>Sincerely,<br>Team ElectricRide<br>...
Rohlender Christopher
3 years ago
I had my broken e-bike motor replaced here and I'm happy with the repair. The owner even helped me with another problem free of charge. He's a nice guy, I can highly recommend him.
André Müller
4 years ago
Incredible expertise and experience. I had my cruiser bike converted and I'm absolutely thrilled. The motor power and gear ratio are perfectly matched, everything is properly installed and wired. And the motor still has plenty of power, which you can feel while riding. This thing easily pulls me through forests and meadows up every hill. It's really fun! (My friend with his €5,000 full suspension bike can't keep up :-) And the whole thing was pretty affordable too!! It far exceeded my expectations! Thanks guys! Keep it up...!
Irshad Sediqi
9 years ago
Best of the best
