FahrradDir
Bicycle store

Olaf´s Radladen

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3.7(80reviews)
location_on

Keldenicher Str. 14, 50389 Wesseling

Wesseling, NW 50389

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Olaf´s Radladen - Bicycle store in Wesseling, NW

schedule Opening Hours

Monday10 AM - 1 PM, 3 PM - 6 PM
Tuesday10 AM - 1 PM, 3 PM - 6 PM
Wednesday10 AM - 1 PM
Thursday10 AM - 1 PM, 3 PM - 6 PM
Friday10 AM - 1 PM, 3 PM - 6 PM
Saturday10 AM - 1 PM
SundayClosed

What People Mention

repair (14) phone (10) price (10) pedelec (5) workshop (5) purchase order (5) salesperson (4) colleague (3) impression (3) inspection (3)

reviewsReviews (10)

Michael Schkutko

a month ago

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Excellent advice and service. I upgraded my e-MTB with better handlebars and a suspension seatpost recommended by the owner, plus a complete service. I'm completely satisfied and highly recommend them, especially in the foothills area 👍🏅 Thanks, Olaf!

Marcel Köppe

4 months ago

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I am completely satisfied. Whether by phone or in the store, I always received friendly and competent help.

Tatiana Lisovaya

4 months ago

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The store employee changed the inner tube and inflated the tire, and didn't charge anything for the service. 👍

Harald Lüdtke

6 months ago

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I came into the bike shop for a small issue and was helped immediately. Friendly and helpful. I'd be happy to come back.

Florian Waszkowiak

7 months ago

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I took my wife's e-bike in for a service. I picked it up the next day and went for a ride. I immediately noticed that the rear brake wasn't working at all. The report states that a test ride was performed and the brake system is fine. I complained, and then it was repaired. It seems like the owner is completely fed up with his business. He should have done better before something worse happened. Disappointing!

Dorothea Gruenwald

8 months ago

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I bought my new compact bike four weeks ago. I can't understand the negative experiences at all. I have a very good impression of Olaf's bike shop. I received excellent advice and service from both the owner and his employees. The first service was also outstanding. I am very satisfied and highly recommend this bike shop.

Stefan Eickhoff

10 months ago

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Unfortunately, we have to confirm the numerous negative reviews. Absolutely unprofessional. We had arranged a test ride to determine the correct frame size. Although I inquired again on Saturday and Olaf personally confirmed that everything would be ready on Tuesday, nothing was prepared today. When I asked the seemingly uninterested employee, I got the impression that I, as a customer, was more of a nuisance. I had previously given a clear indication of my intent to buy and had already deposited my leasing tokens. Anyone who doesn't care about their customers this much doesn't deserve a single star. I come from the service industry myself and can quickly tell if a company is customer-oriented. The fish rots from the head down, and the many negative reviews speak for themselves. If advice and service are important to you, you'd be better off looking for alternatives. Dear Olaf, you're welcome to contact me; you have my email address, and we can discuss how I feel as a customer.

Alfonso López

a year ago

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Super Service!

Wolfgang Arnold

a year ago

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I always have my work bikes serviced by Olaf. It's straightforward and friendly, just as it should be. Other dealers have never responded to my inquiries about service appointments. Therefore, I only use Olaf's Bike Shop. Even minor modifications to the bike or questions about the technology are always answered courteously. Highly recommended!

Marcin Adrian

9 years ago

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TOP!!!


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