FahrradDir
Bicycle store

Fahrrad XXL Dresden

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4.4(1055reviews)
location_on

Washingtonstraße 65, 01139 Dresden

Dresden, SN 01139

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Fahrrad XXL Dresden - Bicycle store in Dresden, SN

schedule Opening Hours

Monday10 AM - 7 PM
Tuesday10 AM - 7 PM
Wednesday10 AM - 7 PM
Thursday10 AM - 7 PM
Friday10 AM - 7 PM
Saturday9:30 AM - 6 PM
SundayClosed

What People Mention

pedelec (115) sales assistant (88) branch office (57) patience (46) test drive (36) gravel bike (31) appurtenance (29) leasing (12) broker-dealer (11) hybrid bike (7)

reviewsReviews (10)

Tron

11 months ago

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Huge selection to buy bicycles. Unfortunately, one seller in the children's deprtment was not very friendly. Especially when they realized you don't speak German well. At least with the other persons (they looked like acquaintances) they were much more friendly. I'm sorry we distracted them from an important conversation with our desire to buy a bycicle. But the store itself is fine.

Owner's response

Hello Tron,<br><br>We are very sorry to hear that you didn't feel welcome during your visit; this should, of course, not happen. It goes without saying that everyone is treated equally here, regardless of the language they speak. We make absolutely no distinctions and want all our customers to feel comfortable and treated with respect.<br><br>We take your impression that our employee was distracted or unfriendly during the conversation seriously and will discuss this internally. Thank you for bringing this to our attention!<br><br>Best regards, Fahrrad XXL Dresden

Hendrik Säring

a year ago

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Top

Owner's response

Hi Hendrick,<br><br>Thank you for your review.<br><br>Best regards,<br>Fahrrad XXL Dresden

Michael Preibisch

2 years ago

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I have bought me a new gravel bike on Saturday. The shop assistants were very friendly and helpful. I have tested a lot of bikes until my decision for the purchase. It`s pleasant you can use the indoor parkour for testing the bikes.

Owner's response

Hi Michael,<br><br>Thank you for your review.<br><br>Best regards,<br>Fahrrad XXL Dresden

Дмитрий Бондаренко

2 years ago

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Huge assortment of bikes on any taste. Smart personnel with wide range of knowledge in technicals. Big thanks to Marvin for helping to make the right choice with my new gravel bike!

Owner's response

Hello Dmitry Bondarenko,<br><br>Thank you so much for your positive review.<br><br>We are delighted that Marvin provided you with such comprehensive advice.<br><br>We will gladly pass on your praise to him.<br><br>Best regards, Fahrrad XXL Dresden

Savlovschi evelina

3 years ago

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Although the shop was full with customers, we easily found someone who gave us the informations that we needed. Very helpful and friendly employees.

Owner's response

Hello Savlovschi,<br><br>Thank you very much for your review and the kind words about our sales team.<br><br>Best regards,<br>Kevin Ameli

Michael Freeman

3 years ago

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I was happy with the service I received from Marvin G, he ensured the test bike was in good working order with correctly inflated tyres etc, he gave some nice suggestions on what bike size he thought was suitable and was very helpful with advice on choosing accessories and indicated a few points with the accessories that I would have otherwise missed. Thank you Marvin G!

Julia Leyton

3 years ago

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Totally recommend this store, we had a great experience and amazing help from Tamás. My bike was stolen so I had to buy a new one and wasn't very clear about what I was looking for, had only some factors in mind. He totally understood that and helped me find the right one for me, along with many options that were always aligned with what I was looking for. I really appreciated it to have that level of professional advice and went from feeling super overwhelmed to have a set of 4 options and I am super happy with my decision, I don't think that would have been possible without his help :) You can also try all bikes right away, which helped a lot as well.

Owner's response

Thank you Julia for your review. We will forward your kind words to Tamás. We hope you enjoy your new bike.<br><br>Fahrrad XXL customer service

David Gamal

4 years ago

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The biggest bike shop in Dresden! Tons of options to choose from, affordable, mid-range and absolutely the top quality!

Henrik Klinker

6 years ago

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Bought a BMC race bike from Fahrrad XXL Emporon. The service that I got from Ricardo Buschmann was outstanding. He answered the large number of questions that I had regarding the bike with large professionalism and speed, and went out of his way to help me with the delivery to Denmark. I give the highest recommendation to the shop and in particular Ricardo.

Owner's response

Hello Henrik,<br>We are pleased that you are so enthusiastic about our advice and thank you for your compliment. We are happy to pass it on to Mr. Buschmann, so that he can be happy too.<br><br>On your next visit to our branch in Dresden North, we will be happy to help and advise you.<br><br>Best regards<br><br>Jörg Bischoff<br>Kundenservice Emporon<br>Dein Fahrrad XXL Team

Calin Iaru

6 years ago

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The major benefit of the shop is the inventory of bikes that can be tested: several models from each of the major manufacturers, together with their respective frame sizes. Personnel is knowledgeable and patient. It is pleasant to see the contrast and weight the benefit of each bike. What has to be improved is the packaging and the components range. I was looking for a certain handle bar or asked for a wheelset to replace the default rims that come with the bike. It is a "no" with follow-up in a few months. Packaging is an after-thought. Test the bike, pay and that is it. What if we are travelling? No questions about wrapping in foam or protecting the components from accidents. 5 stars for presentation, 3 stars for sealing the deal. All questions answered and verified by the staff. Helpful.

Owner's response

Hello Calin,<br><br>Thank you for your positive feedback. I will pass on the points of criticism.<br><br>many Greetings<br><br>Jörg Bischoff<br>Kundenservice Emporon<br>Dein Fahrrad XXL Team


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