Fahrradhaus Eichler
Österreicher Str. 38, 01279 Dresden
Dresden, SN 01279
schedule Opening Hours
Hours not available
What People Mention
reviewsReviews (10)
Martin Post
Edited a year ago
A repair that was estimated to take three weeks at a larger and well-known Dresden bike shop, and the owner then became arrogant ("We don't do fast work; we're not a greengrocer!"), was handled quickly and competently here at a fair price. Very pleasant, and I'll be happy to come back. Update: Unfortunately, closed since February 28, 2025. It's a real shame, because the service was solid.
S.I.D.
a year ago
Disappointing and questionable. My bike was criticized because it was cheap; everything was supposedly loose, the brakes didn't work at all. Are they crazy? A rip-off and a way to get rid of customers. Thank God there's proper customer service elsewhere.
Cora Maus
a year ago
We've often brought our bikes here for repairs, even without an appointment, and they've always been quick to help. However, we recently had a problem with the front brake on our e-bike and were disappointed by both the service and the employee. The statement that the brake isn't a brand name and therefore "something like that" can't be repaired is completely unacceptable. That's not how service should be.
Max Piefke
a year ago
I was there today with my e-scooter, even though it's a bike shop. They helped me quickly and cheerfully, and I was able to continue riding right away. That's customer service. Thank you.
André Beck
2 years ago
Late Friday afternoon, my shift cable broke. Mr. Lieske helped me immediately and got the bike running again, so I was able to use the bike after all, avoiding the 15km walk home. Thank you so much for your quick and spontaneous help.
Juliane Heisig
2 years ago
I'm always extremely satisfied, I come in often for minor repairs, and my problem is solved within minutes. Even though I don't know anything about bikes, I never feel like I'm being ripped off. Everyone is always friendly, too.
Boiler Ulli
2 years ago
Mr. Lieske is a very friendly and customer-oriented employee on Österreicher Str. He repaired my broken spoke on my rear wheel in a short time. I had previously inquired about repairs at a larger bicycle shop—not today, not tomorrow, not next week—but repair appointments are available again starting in March 2024. Many thanks to Fahrradhaus Eichler.
gerHold
2 years ago
This is completely unacceptable. I called ahead, explained that I was on vacation, and described the type of bike and the problem. I was told to come in so they could take a look. When I arrived with my broken bike, after considerable effort, I was informed that they wouldn't repair it. They didn't even look at it, nor did they suggest any alternatives. Luckily, the problem was minor and surely could have been found if they had bothered to address it. I strongly advise against using this workshop and their services. They certainly make more money selling new bikes than providing simple roadside assistance.
Stanley Hinz
3 years ago
The customer service here is fantastic! I was there during the store's lunch break and rode around the back to the workshop entrance because my tire desperately needed air. The salesperson interrupted his lunch break and pumped up my tires with the compressor, even though a regular pump would have been enough :)
Harry Hirber
6 years ago
No matter what problem you have with your bike, you'll get immediate help here. 150 meters from the Elbe Cycle Path. Perfect :) Thanks!! My brakes work better now than ever. Everything was done in about 20 minutes, and the price was right.
