Radsport Kotyrba
Cossebauder Str. 34, 01157 Dresden
Dresden, SN 01157
schedule Opening Hours
| Monday | Closed |
| Tuesday | 10 AM - 1 PM, 2 PM - 6 PM |
| Wednesday | 10 AM - 1 PM, 2 PM - 6 PM |
| Thursday | 10 AM - 1 PM, 2 PM - 6 PM |
| Friday | 10 AM - 1 PM, 2 PM - 6 PM |
| Saturday | 9 AM - 12 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Margit Ackermann
2 months ago
Excellent service, expert advice, and a very friendly and dedicated owner. I had my bicycle repaired here; the drivetrain needed replacing, and despite the parts no longer being available, a very satisfactory solution was found, and very quickly at that. I can wholeheartedly say: service, quality, and value for money are simply top-notch.
Susanne Schaufuß
9 months ago
Highly recommended, very helpful and courteous. I had a problem with my Giant road bike. They helped me quickly and even found old defects that a Giant Center hadn't. 👍 I can absolutely recommend this bike shop.
Owner's response
Thank you for the kind feedback and have many more fast rides on your bike. Sincerely, Oliver Hoffmann
Thomas Gudera
Edited 9 months ago
I bought a gravel bike at this shop. The advice I received was incredibly competent, patient, and comprehensive. I'm very happy with my purchase and everything else! I highly recommend this shop to anyone looking for comprehensive advice on bicycles and equipment!
Owner's response
Thank you for the kind feedback and have fun with your bike! Sincerely, Oliver Hoffmann
D. P.
11 months ago
I'm not writing this review because of the good or bad service I received in the store, but because inquiries sent multiple times via email to the shop are simply ignored. I had a specific question about a Trek Domane SL7. Radsport Kortyba is listed as an official Trek dealer. One would expect at least an answer to a question about a Trek model, even if one didn't purchase it directly from Radsport Kortyba. The complete disregard for my inquiry certainly gives the impression that they only serve customers who bought their bikes in-store. I, for one, am not impressed with retailers who don't respond to inquiries from potential future customers. I would have understood a rejection of my inquiry with a note explaining that they only serve customers who purchased their bikes from Radsport Kortyba. But to be completely ignored like this? If asked, I cannot recommend them.
Owner's response
Dear D. P.,<br><br>Thank you for your feedback. We are sorry that you did not receive a reply to your email. We have recently experienced some technical issues where emails did not reach us or ended up in the spam folder. We apologize for this – it certainly does not meet our standards.<br><br>We generally answer every inquiry as quickly as possible, regardless of whether the bike was purchased from us or not. If you do not receive a reply, please do not hesitate to contact us by phone. We can often provide direct and straightforward assistance and answer any questions you may have over the phone.<br><br>We would be pleased if you would contact us again so that we can further assist you with your inquiry regarding the Trek Domane SL7.<br><br>Thank you again for your feedback. This is the only way we can continuously improve our service.<br><br>Sincerely,<br>Your Team at Radsport Kortyba
Timsta 1
11 months ago
We were passing through and had a minor technical problem with a bicycle. After we had inquired about it by phone, we received help very quickly and easily. Not to be taken for granted! Thank you very much, great service.
Owner's response
Thank you for the kind feedback and have a safe journey. Sincerely, Oliver Hoffmann
Michael Schulze
a year ago
Top service, fast and fair – highly recommended! I'm thrilled with the service at this bike shop! My Trek road bike received perfect care here. I was particularly impressed by the friendly and competent service – individual concerns were not only taken seriously but also resolved superbly. The explanations of what was done and how I can get the most out of my bike were very helpful. I was shown exactly what to look out for to get even more performance from my road bike. Especially noteworthy: After a crash, my wheel was quickly and perfectly trued – now it's running like new again! The price-performance ratio is absolutely spot on. A clear recommendation for anyone looking for quality, expertise, fast service, and fair prices!
Owner's response
Thank you for the kind feedback and have a safe journey. Sincerely, Oliver Hoffmann
Andrea Pöritz
a year ago
super
Owner's response
Thank you for your review and have a safe journey. Sincerely, your RadKo team
Albert Dehne
a year ago
I can't understand the other reviews. I was greeted rudely. My bike was taken from me without my permission and set aside. Then I bought a completely overpriced tire. Of course, you can't compare brick-and-mortar stores with online shops. But €75 for a Continental 5000 is outrageous. I can get the same tire online for €28-36. Definitely not recommended, given the lack of service and friendliness. Next time I'll go back to Bike24. There, you get a friendly welcome, good advice, and a fair price.
Owner's response
Thank you for your feedback. We are sorry that you felt you were treated unkindly. Our goal is always to provide the best possible service. Your bicycle was placed in the bike rack to ensure it wouldn't be damaged while you were with us.<br><br>Regarding the tire: The recommended retail price for the Continental 5000 is €75. We advised you accordingly, and it was your decision to purchase the tire at that price. However, should the tire not meet your expectations, you are welcome to return it, and we will refund you the full purchase price.<br><br>Sincerely, Oliver Hoffmann<br><br><br>Sincerely, Oliver Hoffmann
I&U Grahl
a year ago
I'm thrilled! He doesn't just offer casual tips and information. I bought a bike this morning (saw it, test-rode it – it fit), but then I wasn't entirely happy with the color. Mr. Hoffmann ordered the bike in a different color and exchanged it without any fuss. He even attached a bottle cage and lock holder for me. Thank you so much! I'll definitely be back!
Owner's response
Thank you very much and have a safe journey, Best regards
Jörgen Johansson
2 years ago
Fantastic service 🙏🙂🙂🙂
Owner's response
Thank you very much, and safe travels to you too. Sincerely, Oliver Hoffmann
