FahrradDir
Bicycle store

Fahrradhaus Schawo - eBike & Bike Shop

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4.8(163reviews)
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Ahrenloher Str. 27-29, 25436 Tornesch

Tornesch, SH 25436

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Fahrradhaus Schawo - eBike & Bike Shop - Bicycle store in Tornesch, SH

schedule Opening Hours

Monday9 AM - 1 PM, 2 PM - 7 PM
Tuesday9 AM - 1 PM, 2 PM - 7 PM
Wednesday9 AM - 1 PM, 2 PM - 7 PM
Thursday9 AM - 1 PM, 2 PM - 7 PM
Friday9 AM - 1 PM, 2 PM - 7 PM
Saturday9 AM - 1 PM
SundayClosed

What People Mention

team (22) prices (17) repair (12) wheel (9) parking (6) workshop (6) appointment (6) wish (5) competence (5) satisfaction (5)

reviewsReviews (10)

Felix Koeppe

a month ago

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The entire team is incredibly competent, offering expert advice and repairs. The price-performance ratio is excellent. I'd especially like to commend Alex, who was fantastic with our son, and together we found the perfect bike. He's great with kids! The workshop team then quickly arranged for us to take the new bike home with us right away. Michael also gave me excellent advice on my business bike leasing, and everything went smoothly. Competitors like B.O.C. or Mega-Bike could learn a thing or two from you.

Owner's response

Hi, great that you're so happy! We're always delighted to receive such positive reviews.<br><br>Enjoy your new bike and please recommend us to others!

Ulf Schroeder

2 months ago

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In my opinion, there's no better bike shop in the Pinneberg district. Owners Linda and Patrik, along with their entire team, are incredibly competent when it comes to expert advice and repairs. The price-performance ratio is excellent, and they have a fantastic selection of brand-name bikes. Customer service is their top priority. They'll even repair bikes you didn't buy there without hesitation. Unfortunately, competitors like Küstenrad, B.O.C., and Mega-Bike can't compete. Keep up the great work!

Julika Franzke

5 months ago

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Absolutely not recommended! We took our son's bike in for repair in September. The front wheel needed to be adjusted. The repair shop said they'd get back to us when the bike was ready. After a week and a half, we inquired. It turned out that the bike in the shop, which was unattended and without a work order, belonged to us. The order slip had apparently fallen off the bike, and no one knew what needed to be done or who owned the bike. After it was finally repaired a few days later, the whole thing was supposed to cost €200! Parts were replaced without consultation. That amount should have included a phone call beforehand. That seems to have been overlooked. They "kindly" gave us €20. Unfortunately, we urgently needed the bike back. I would have preferred to have them remove the part again.

Owner's response

Hello Julika, thank you for your review. We're very sorry that you weren't satisfied with our service. It seems things didn't go smoothly for you either. We take your criticism to heart and will continue to improve our service.

Marina Lichte

6 months ago

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Very competent advice. Very accommodating. They took my 5-year-old bike in part exchange. I went back because I wanted to try out a different saddle. Again, great support. Thank you very much. M. Lichte

Owner's response

Hello Ms. Lichte, thank you very much for the fantastic review. We're very pleased about it. Have fun with your new bike, and see you soon.

T

7 months ago

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Fantastic shop. Everyone was friendly, everything was tidy, parking was right outside, and most importantly: we felt we received excellent advice. They took their time, explained everything, and outlined the pros and cons. Of course, we also bought a bike and can highly recommend it.

Owner's response

Hi, thank you so much for the fantastic review!<br><br>We're delighted with every satisfied customer and hope you enjoy your new bike! See you soon!

Jens Behling

7 months ago

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A definite recommendation from me! Great service, expertise, and answers to all questions. Ideal location, parking in front of the door, friendly staff, and a wide selection. I'm happy to have found "my" bike shop.

Owner's response

Hi Jens,<br><br>Thank you so much for your great feedback.<br><br>We always appreciate it.<br><br>See you next time and have a great week!

Alex Mit Hut

10 months ago

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I needed a minor repair on a bike tour, and they helped me right away. Everyone was incredibly friendly and helpful, the service was excellent, and because it was just a small job, it was free. I'm absolutely thrilled. If you're ever in the area, this shop is the place to go. The shop itself also seemed well-stocked.

Owner's response

Thank you so much for the great review. Hope you had a wonderful tour.<br><br>If you're ever in the area again, feel free to drop by!

Timo Röder

a year ago

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Schawo Bike Shop – Simply the best! I can wholeheartedly recommend Schawo Bike Shop! The owners are incredibly friendly and held the door open for me when I visited – a fantastic first impression! They even reserved a special bike for me to test ride and took care of everything throughout the entire process. I was particularly impressed by their regular updates, especially when there were any issues with the parts. The first inspection after 150 km was even free! The team is simply amazing – exceptionally well-trained, they work together brilliantly, and they are always ready to help. The advice is honest, and you can immediately sense their passion for cycling. After purchasing my bike, I needed a repair due to a fall, but Schawo Bike Shop handled everything smoothly with my insurance company and completed the repair super quickly. Later, when I had problems with the geometry and wrist pain, I visited Schawo Bike Shop again. After a pleasant chat and a handlebar swap, the problem was quickly resolved. Simply a fantastic experience all around! Many thanks to the entire team at Fahrradhaus Schawo – you are fantastic! I always enjoy coming back and can highly recommend you!

Owner's response

Hey Mr. Röder,<br>Thank you so much for the fantastic review.<br>The whole team was thrilled. It was a great start to the new week. We hope you continue to enjoy your Velo de Ville and see you soon!

Sylvia Wiemer

a year ago

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The service here was so friendly and competent that it was a real pleasure. The whole process with Eurorad went perfectly, especially since Eurorad processed the application so quickly. I'm so happy with my orange I:SY bike :-) and after some helpful advice, I also treated myself to two panniers, a small saddlebag for my bike lock, and a drink holder with an I:SY adapter!!

Owner's response

Hello Ms. Wiemer, thank you so much for the 5 stars. We're always so happy about that! We hope you continue to enjoy your new I:SY and have a wonderful vacation! See you soon!

Banez KS

6 years ago

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Awesome workshop and team. Brought in two bikes to fix, took them less than 24 hours. Fair prices, too and both bikes are running like a charm now. Highly recommended!

Owner's response

Thanks a lot for your recommendation. Our whole Team was very happy. Maybe we´ll see you soon again in our Workshop!


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