FahrradDir
Bicycle repair shop

e-motion e-Bike Service Werkstatt Hamburg

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4.9(151reviews)
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Südring 50a, 21465 Wentorf bei Hamburg

Wentorf bei Hamburg, SH 21465

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e-motion e-Bike Service Werkstatt Hamburg - Bicycle repair shop in Wentorf bei Hamburg, SH

schedule Opening Hours

Monday10 AM - 6 PM
Tuesday10 AM - 6 PM
Wednesday10 AM - 7:30 PM
Thursday10 AM - 6 PM
Friday10 AM - 6 PM
SaturdayClosed
SundayClosed

What People Mention

wheel (13) boy (10) inspection (10) appointment (8) stars (5) satisfaction (5) contributor (4) happy (3) Riese & Müller (3) mudguard (2)

reviewsReviews (10)

R.J. Geissler

a month ago

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We are simply thrilled with the consistently professional quality of the workshop. Even minor issues are always resolved promptly and expertly. The bikes are meticulously maintained, and all questions are answered patiently. The staff are consistently polite and helpful. We've been riding e-motion e-bikes for four years now, and we've even upgraded from city bikes to touring bikes. We've also been completely satisfied with the advice we received.

Owner's response

Thank you so much for the lovely feedback, we are especially pleased :-) We are happy to provide advice again at any time.

Martin Harms

a month ago

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I actually thought my road bike needed a service. The employee checked the chain, gears, and cassette, made a few adjustments to the gears, and presto, everything was perfect again. Really great, helpful, and friendly. I was really pleased with the uncomplicated service.

Owner's response

Thanks for the great feedback :-) We wish you a safe journey

SG KfZ Gutachten Reinbek

2 months ago

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Great workshop, they really take their time for their customers. Absolutely recommended! Excellent advice, keep it up! 👏

Owner's response

Thank you so much for the positive feedback and kind words. We're delighted that our workshop team was able to help!

holger greue

2 months ago

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Excellent shop, top-notch advice and excellent service. Short waiting times and good prices. Keep it up, guys!

Owner's response

Thanks for the great feedback to the team!

Rainer Möhring

2 months ago

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The service is excellent. Friendly and humorous staff, knowledgeable and helpful (they even contacted my bicycle insurance company). I've felt well taken care of for years.

Owner's response

We are delighted to hear that. Thank you for your trust and the wonderful feedback!

S. H.

3 months ago

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Fantastic service!!! After the inspection, a few minor issues were addressed. It was taken care of immediately on site. I'm extremely satisfied! That's what good service should be like. Other companies could learn a thing or two from them.

Owner's response

We are very pleased to hear that, thank you so much for the great feedback!

Elisabeth Workman

4 months ago

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Highly qualified staff, friendly employees, affordable, fast, and absolutely personable! They truly treat their customers with respect. I'm thrilled. If I could give them 10 stars, they'd get them! Whether in sales (I needed a new helmet) or in the workshop (service for my e-bike and repair of the light and chain issues)

Owner's response

Thank you so much for this great feedback!

Florian Bode

6 months ago

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This shop is truly fantastic! I always receive expert help here, even without an appointment. Everyone is always friendly and helpful. My wife Anke and I have been customers for many years and will certainly remain so! Many thanks to the team and especially to Benjamin and Lars!

Owner's response

Thank you for the lovely feedback and the 5 stars!

Ronny Scheffler

9 months ago

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We always feel well looked after here; the service is first-class, and the employees are very friendly and competent! Both the sales advice and the service in the workshop are highly recommended. We usually bring the bikes in for service one to two days before the appointment; it's always ready on time, often even earlier, and all the details are successfully completed. Our colleagues also handle the insurance reimbursement. In the last three years (since we've been customers), we've always returned home satisfied and have already purchased three e-bikes (Riese Müller) here and will definitely be back 😀

Owner's response

We're so glad to hear that, thank you so much for the lovely feedback to the team :-) See you next time!

Mark Mühlenpfordt

a year ago

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I had visited several bike repair shops in and around Bergedorf over the past year and was repeatedly disappointed or turned away. Then, in December, I went to e-motion Bike. They were incredibly nice and friendly. The service was quick and excellent, just as you'd hope. I would give them three more stars if I could. Many thanks to the Wentorf team for the fantastic service.

Owner's response

Thank you so much for this great feedback, the team is very happy about it!