Mobile Fahrradwerkstatt - Yeply Berlin
Berlin, BE
schedule Opening Hours
Hours not available
reviewsReviews (10)
Jona
2 years ago
Everything's great! Sarkis is the best guy!!! We looked at the bike together and checked it over. Sarkis gave good advice, and based on his recommendations, I was able to decide what needed to be done. We discussed the exact costs beforehand. With a new chain, a new cassette, and newly adjusted brakes, everything is running smoothly again :) and it all only took about an hour.
Owner's response
Hi Jona! We're so glad you're happy with our service and we'll gladly pass that on to Sarkis, who will surely be pleased :)<br>Your Yeply Team.
julia
2 years ago
Super
Owner's response
Hi Julia! Thank you for your great review. Your Yeply team.
Rixdorfer Ludonaut
2 years ago
No competence, even with easy tasks. They took away a part of my breaks (Shimano xt) and replaced it with the cheapest possible alternative. Now my breaks are a mess.
Owner's response
Hello, I am sorry that you are unhappy with or service. Could you send us an email at hei@yeply.de? We want to have a look on your case and offer you a solution for your brakes. Your Yeply-Team.
Nelme Swanepoel
4 years ago
Quick reply on my email, easy to book online and friendly service!
Owner's response
Thanks Nelme!
Josip Mestrovic
4 years ago
Super easy, quick, and straightforward. Very friendly people, and my bike got new brake pads while they were working – what more could you want? :-) I can recommend them to everyone and would gladly use their services again.
Owner's response
Thanks Josip!
Jessica Weir
4 years ago
I was so impressed with this service. Extremely convenient, and at a fair price. The repair was done quickly and I received a text and email when it was ready to pickup. The repair was done by a very friendly and knowledgeable technician. I would be happy to recommend and use the service again.
Owner's response
Dear Jessica,<br>thanks for your great review! We are super happy that we could meet your expectations.<br>Hope to see you again!<br><br>Marie von Yeply
martina baier
4 years ago
It's actually an interesting concept, however, a part of the bike was damaged during the repair. The agreed price of €75 then jumped to €100 without warning upon collection. Far too expensive for a chain replacement. Unfortunately, I cannot recommend this service.
Owner's response
Dear Martina, thank you for your review. We're sorry you weren't 100% satisfied with our service. Could you please contact us directly so we can discuss how we can better accommodate you? Feel free to email us at hei@yeply.de so we can get in touch.<br><br>Marie from Yeply
Edu Ciobotea
Edited 4 years ago
I had an old bike looked at as some speeds weren't working properly. I was told I have to change the chain and another part. 35 Eur for the parts, 70 for the work. A few hours later I pick up the bike, pay the money, and leave. The minute I get on the bike I see the problem is still there, in addition to another problem. So I ended up paying 105 Eur to fix something that didn't have a problem, and get a new problem as a bonus. I don't feel ok with this transaction, I definitely don't recommend using this service. P.S. The guy who worked on the bike did not for 1 minute wear a mask while talking to me, and that was more than 15 minutes, closer than 1.5 meters. ***Follow up on your reply: My main issue is that you charged me for something that did not need to be fixed, so I kind of feel scammed, like dodgy car mechanics scam you every now and then. Also, I am no longer in a city where you provide your services.
Owner's response
Moin Eduardo, first thank you for your review. We are sorry that the communication with our mechanic did not go according to your and our expectations. Our goal at Yeply is to put the customer, in this case you, first. This is also known to all of our mechanics. Furthermore, all of our mechanics are required to follow the local Corona regulations. We would like to have the opportunity to correct any problems you are experiences free of charge. You may do this by making a booking at any one of our service locations nearby found by following this link and inserting your complaint in the field titled “Kommentare”. If we are not longer in your neighbourhood we can also arrange a pickup of your bike to correct the issue as quickly as possible. If this option works better for you please write us an email at info@yeply.de.<br>We apologize again for the inconvenience and look forward to being able to make your bike fit again as soon as possible!
Serhan Sahin
4 years ago
Great and professional service with a smiling face. I am really happy with the repairs and the quality of the service. My bike is like new again. / Great and professional service with a smiling face. I am really happy with the repairs and the quality of the service. My bike is like new again.
Owner's response
Dear Serhan, thank you for your great review! We're doing our best :)<br><br>- Marie from Yeply
Rahul Tongia
5 years ago
I used them to fix bike tire. Super convenient as they were next door and good service.
Owner's response
Thanks for your good Feedback Rahul. we are glad that we could repair your bike according to your expectations.<br><br>WE KEEP YOU RIDING.<br>- Raphael von Yeply
