On Store Berlin Mitte
Neue Schönhauser Str. 19, 10178 Berlin, Germany
Berlin, BE 10178
schedule Opening Hours
| Monday | Closed |
| Tuesday | 11 AM - 7 PM |
| Wednesday | 11 AM - 7 PM |
| Thursday | 11 AM - 7 PM |
| Friday | Closed |
| Saturday | 11 AM - 7 PM |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Dieter Lentini
Edited a month ago
I had a great experience at the On store , while asking Anna W. for her advise on the better approach to buy shoes for a Marathon run , she made precise questions and gave advise very professionally. I was allowed to try the shoes an made a small "run" inside the store to have the feeling of using them ! She was very polite and knows the products very well, was convincing all the time without being pushy.
Owner's response
Thank you, Dieter, for your wonderful feedback! We're thrilled to hear that you had a great experience at On Store Berlin Mitte with Anna. Our team is dedicated to providing personalized advice, and it's fantastic to know that Anna was able to assist you effectively. We hope you find the perfect shoes for your marathon run, and we look forward to welcoming you back for more running gear in the future!
Advait Sukhtankar
2 months ago
We went with the intention to shop and shoes purchase we did. We bought a Cloudtilt His and Hers to just twin and a The Roger Advantage as a semi formal. The store has a wide variety of shoes and they are displayed well to get a very good feel. The colour combinations used by ON are unmatched which makes the shoes stand out. A special word of appreciation for Eduardo, who was very patient and extremely helpful during the purchase process. On his recommendation, we bought the Cloudtilt.
Owner's response
Thank you for your fantastic review, Advait! We're delighted to hear that you enjoyed your shopping experience at On Store Berlin Mitte and found our selection of shoes appealing. We're especially glad to know Eduardo was able to assist you effectively. We appreciate your feedback and look forward to welcoming you back for more shopping adventures!
Rakzo Antares
3 months ago
I had an excellent experience at the On Store in Berlin Mitte thanks to Ben. He took the time to truly understand what I was looking for and carefully explained all the details of each model. We tried several pairs until I found the one that felt just right, and he always made sure I was comfortable and confident with my choice. Ben was incredibly patient and provided top-notch service throughout the entire process. As a nice personal touch, he even spoke Spanish with me when I told him I was from Mexico, which made the experience even better. He’s a great salesman, very knowledgeable, and genuinely cares about the customer. I really wish all stores offered the same level of service he provides. Highly recommended!
Owner's response
Thank you for your wonderful review, Rakzo! We're thrilled to hear that Ben provided you with such excellent service at our store in Berlin Mitte. It's great to know that his personalized approach and patience made your shopping experience memorable. We appreciate your recommendation and hope to welcome you back soon for more great service!
adam core
3 months ago
Just got help from the wonderful Giovanni to find a bike for Christmas for my daughter. Rarely in Berlin do you experience the kind of customer service that ends in a hug. Giovanni took time and was very knowledgeable guided me to the right bike and helped me solve my biggest christmas stress. He made my decathlon visit simply awesome. Thank you Giovanni and decathlon.
Owner's response
Thanks for your feedback! We're super glad that you had a great visit with the help of Giovanni! It's great to know that you ended up finding the running gear just right for you. Wishing you many fun adventures in your new Ons and take care!
Sandesh S M
5 months ago
Had an amazing experience at the ON store! The shoe collection is fantastic — so many great styles and super comfortable options. A big shoutout to "Anna", who was extremely helpful and kind throughout my visit. She patiently understood what I was looking for and made sure I found the perfect pair that suited me best. Her friendly attitude and professionalism made the whole shopping experience really comfortable and enjoyable. Definitely one of the best retail experiences I’ve had in Berlin. Highly recommend this store if you’re looking for great shoes and even better service!
Owner's response
Thank you so much for your wonderful review, Sandesh! We're thrilled to hear that you had an amazing experience at ON Store Berlin Mitte. We're proud of our shoe collection and glad Anna could help you find the perfect pair. Your kind words about her service mean a lot to us. We appreciate your recommendation and look forward to welcoming you back soon!
Brian Adams
5 months ago
The staff is amazing. They really take the time to help you and answer every question you have, if they don’t have an answer they will find the information right away, top top! Nothing to say about the brand, shoes are so comfortable, top quality!
Owner's response
Hi Brian, <br>Thanks for stopping by, we appreciate your valuable feedback! We're delighted to know that you had a fantastic time during your visit and were able to find the gear you were looking for. We hope your time in Berlin was enjoyable and hope to welcome you again soon.
Suzzie Stefanowitz
7 months ago
Store is beautiful and felt so welcomed by the staff. They were so helpful and knowledgeable. The shoes are so far amazing and i felt after walking all morning, i could walk till evening and thats what we did. I have never felt more comfortable shoes in my life and giving my airforces a break cause these are So comfortable its crazy. I could walk 20km without having much pain as I used to.
Owner's response
Thank you so much for your wonderful review, Suzzie! We're thrilled to hear you loved our store and felt welcomed by our staff. It's great to know our shoes are giving your feet the comfort they deserve. We appreciate your support and look forward to seeing you again at On Store Berlin Mitte!
Bernd Truger
10 months ago
Bought a pair of shoes here and while they are very comfortable, they are pretty useless. They’re white and impossible to clean. I’m leaving a bad review because I specifically asked if they are easy to clean and they said yes. But I have never had shoes like this. Its a mesh material and even the smallest amount of dust sticks immediately. Can’t be wiped off, washed of or rubbed off. If you rub hard the mesh breaks. So there’s no scenario where these shoes are nice for longer than a few days. Its unacceptable for 150€ shoes but its also incredibly wasteful and unsustainable. Avoid.
Owner's response
Dear Bernd, we're sorry to hear about your experience. We strive to provide accurate information and regret that we fell short in this instance. Your feedback is invaluable. Please contact us directly through our contact form on our website so we can address your concerns and explore possible solutions. Thank you for bringing this to our attention.
David Narvasa
10 months ago
They have all the new releases for the On X Loewe collabs! Right now they almost have all sizes available but they expect that stocks may run out shortly. Great service from Anna and Mo!
Owner's response
Hello David,<br>Thank you so much for your review. We're thrilled you found the On x Loewe collection well stocked — and we completely agree, they tend to go fast. We’ll be sure to pass your kind words on to Anna and Mo — they’ll be so pleased to hear it. <br>Hope to welcome you back soon!
Ahsen Aziz
a year ago
A Fantastic Experience at On Store, Berlin Mitte Visiting the On Store in Berlin Mitte was an outstanding experience from start to finish. This store not only offers high-quality products but also provides exceptional service that truly sets it apart. The selection of On shoes is excellent, showcasing a range of innovative designs known for their comfort and performance. Whether you’re looking for athletic footwear or casual styles, their collection caters to diverse needs. I initially visited to buy a pair for my wife, but I was so impressed with the quality and design that I ended up purchasing a pair for myself as well. The store itself is well-organized and professional, making it easy to browse and find what you’re looking for. However, what truly made the experience memorable was the staff. Ana and Muhammad were exceptional in their approach, offering personalized assistance that went above and beyond expectations. They not only helped us choose the perfect shoes but also explained the importance of selecting the right footwear for different activities. Their knowledge and friendliness created a welcoming atmosphere that made shopping enjoyable. In summary, the On Store in Berlin Mitte offers great products, a professional setup, and outstanding service. Thanks to Ana and Muhammad, it’s a shopping experience I won’t forget.
Owner's response
Dear Ahsen Aziz, thank you so much for your wonderful review! We're thrilled to hear you had a fantastic experience at On Store Berlin Mitte. Our team, especially Ana and Mohammad, truly appreciate your kind words. We're glad you found the perfect shoes for both you and your wife. Your support means a lot to us, and we look forward to welcoming you back soon for more great finds!