Zoomo E-bikes
Alexanderstraße 3, 10178 Berlin
Berlin, BE 10178
schedule Opening Hours
| Monday | 10 AM - 1 PM, 2 PM - 5 PM |
| Tuesday | 10 AM - 1 PM, 2 PM - 5 PM |
| Wednesday | 10 AM - 1 PM, 2 PM - 5 PM |
| Thursday | 10 AM - 1 PM, 2 PM - 5 PM |
| Friday | 10 AM - 1 PM, 2 PM - 5 PM |
| Saturday | Closed |
| Sunday | Closed |
What People Mention
reviewsReviews (10)
Tarun Saini
a month ago
Veryyyy veryyy veryyy good service and appointment system is very well because of this I got my bicycle very quickly
Owner's response
Hi Tarun,<br><br>We really appreciate this, thanks a lot! Glad the appointment system helped you get your bike quickly. That’s exactly what we’re working towards!!<br><br>— Zoomo Team
Simran Sabharwal
a month ago
Worst experience ever staff is not rude but their service is very bad. I spent 3 hours in snow they don’t even let anyone to stand inside. I’m using Zoomo e-bike from last maximum 2 years. I never experienced this worst service from the store.
Owner's response
Hi Simran,<br><br>We're really sorry you had to wait like that, especially outside in those conditions. That’s not how this should work, and we didn’t handle it well. The last few weeks were tough with weather and demand increasing quickly, but that’s on us to manage better.<br><br>Since April, we’ve made changes to improve how service runs and reduce waiting times. Thanks for taking the time to share this, we’re working on it to bring the best experience to our riders! <br><br>— Zoomo Team
E. M. Ehsan
a month ago
Today I have return my cycle, the service was totally very good. The things I have to say that,,,,the person in the reception he is the best person specially his behaviour is much beautiful 😍. I wish him very best for the future and also best wishes for his business.
ARSHDEEP Singh
2 months ago
Service is fair enough but the staff there is a long beard man doesn't even know how to talk with customers....... Behaviour was soo unprofessional I went there for my bike service due to overload they didn't accept my bike which I understand but I had a query I asked that guy and he answered oh I am not here to entertain I mean bro we are also working I am also not here get entertained bro I have work as well.. that was soo inappropriate.
Sahil Nimse
2 months ago
Really impressed with my Zoomo bike! The ride is smooth, battery lasts long, and it handles hills way better than I expected. Perfect for city commuting
Siddharth Sharma
3 months ago
The company is great but the people in the offline office n service are amazing. Very helpful nd polite, always ready to help. The best experience I’ve ever had.
Deutschkurse
3 months ago
Very bad service. I spent hours trying to spend assistance in the store, multiple employees were talking and chilling without even batting an eye to the customer, when I finally managed to flag down an employee (wearing glasses) his demeanor was entirely dismissive and impatient. I am actually shocked to see the amount of good reviews about the service, but reading that carefully seems like that are just made up by the employees to cover up the bad reviews
ravi kumar
a year ago
Very much Happy with the customer services at Zoomo, especially with front of the house team. Will recommend every Courier to rent Zoomo Bikes.
Arsh 48wala
a year ago
My experience at zoomo is really awesome. Every time i come here to get my bike serviced or repaired it is usually done in under 24 hours . I would recommend it to everyone .
Neeraj Anji
a year ago
I came to store for repair without knowing that my battery was broken, The staff immediately checked and informed me about that. I paid the penalty and replaced the battery because it’s dangerous to use the damaged battery. I urge everyone to check your batteries and if it is broken, please visit the store.
