FahrradDir
Bicycle store

Zweirad-Center Stadler Berlin Charlottenburg GmbH

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4.1(2629reviews)
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Königin-Elisabeth-Straße 9-23, 14059 Berlin

Berlin, BE 14059

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Zweirad-Center Stadler Berlin Charlottenburg GmbH - Bicycle store in Berlin, BE

schedule Opening Hours

Monday10 AM - 7:30 PM
Tuesday10 AM - 7:30 PM
Wednesday10 AM - 7:30 PM
Thursday10 AM - 7:30 PM
Friday10 AM - 7:30 PM
Saturday10 AM - 7 PM
SundayClosed

What People Mention

sales assistant (143) bike helmet (88) branch office (42) test drive (41) appurtenance (35) order (18) customer complaint (16) BULLS (14) bike lock (11) turning (7)

reviewsReviews (10)

Serkan Emre Çiftçi

4 months ago

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After a good care from the staff, my ride feels perfect, joyful and like a new. Thank you so much.

Owner's response

Dear Mr. Çiftçi,<br><br>Thank you so much for the great review. We are delighted that you are satisfied with our service.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler

farnia emami

6 months ago

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I had a great experience here! The staff were very friendly and took the time to help me find a bike that really suited my needs. They also advised me on proper locks and accessories, which was super helpful. I really appreciated that they were happy to assist me in English, which made everything much easier. Highly recommended!

Owner's response

Dear Ms. Emami,<br><br>Thank you so much for the wonderful review and your kind praise for our staff. We are delighted that you were satisfied with the service.<br><br>Sincerely,<br><br>Your Team at Zweirad Stadler

F.-W. Gause

6 months ago

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Visited the center today, had a couple of special parts to upgrade a road bike, experienced highly valuable advice and a great service from Simon, thanks very much for such a professional treat!, Friedrich

Owner's response

Hello,<br><br>Thank you so much for the great review and your kind praise for our employee. We're delighted to hear that he provided you with excellent advice.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler

Prabu Thangaraj

8 months ago

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Great customer care service! Mr Gomes Joselio assisted with my return and I am very happy with his support! I bought a new bike which I found it not suitable after a day use, and Mr Gomes understood my issue and helped with an exchange. Thanks to him and the staff!

Owner's response

Dear Mr. Thangaraj,<br><br>Thank you so much for the great review and your kind praise for our employee. We are delighted that you are satisfied with our service and wish you much enjoyment with your new bicycle.<br><br>Sincerely,<br><br>Your Team at Zweirad Stadler

Sofia L

8 months ago

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Had a great experience buying my very first gravel bike! Before choosing my bike I got to test out multiple options until I finally made my decision. This is when I approached Nina and everything was amazing from there on! She literally took me by the hand through the entire store and helped me get every small accessory that I needed for the bike: pedals, bottle holders, bottles, a repairs kit… She always showed me the range of options, talked to me about her experience and set up and also recommended what extra accessories I could potentially get later. She even helped me install all my accessories when I picked up the bike the next day so that I left and could immediately start riding! I felt in such good hands throughout and super confident that I was leaving there with a great set up. Thank you so much Nina for helping me begin my gravel adventure! :) For context: I went on a Wednesday during the day and the store was relatively empty which is why we also had so much time to test bikes and walk around. I imagine this is different on the weekend.

Owner's response

Hello Sofia,<br><br>Thank you so much for the great review and your kind words about our employee. We're delighted to hear that she gave you excellent advice. We hope you enjoy your new bicycle.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler

Pedro Figueiredo

11 months ago

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Amazing shop with great service. Bought some new bike clothing and had great help from the staff, special thanks to pn.118 (whose name I forgot) who helped me pick all the clothing :))

Owner's response

Dear Mr. Figueiredo,<br><br>Thank you for the great review and your kind praise for our employee. We are pleased to hear that she provided you with good advice when shopping for your clothes.<br><br>Best regards,<br><br>Your Zweirad Stadler team

Payton Stiewe

a year ago

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Just went shopping here and had a wonderful experience found some amazing mountain biking gears that we normally don’t get in the US. Highly recommend the shop. If you have a chance, ask for Betty Schipanski, 118, she was super helpful.

Owner's response

Dear Mr. Stiewe,<br><br>Thank you so much for the great review. We are delighted that you are satisfied with our service and advice.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler

Casey Kelso

a year ago

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Poor service. Once I bought my bike there was one employee to serve six people waiting for to pick up their bikes. And I can see 4-5 other colleagues standing around chatting. Poor management meant almost 2 hours wait.

Owner's response

Hello Casey Kelso,<br><br>Thank you for your feedback. Each of our departments—bicycles, clothing, bicycle parts, and the workshop—has its own staff with different training and expertise. Therefore, it's unfortunately not possible to simply transfer employees to another department when things get busy elsewhere.<br><br>Best regards,<br><br>Your Team at Zweirad Stadler

Faris Baidoun

5 years ago

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The shop is like a mall for all your bike parts and needs, great place to get the parts you want. They also sell bikes and have a wide variety to try from. However if you are coming to use their bike service point, better except to pay loads of money as they charge a lot more than other service points.

Owner's response

Hello Faris Baidoun<br><br>Thank you very much for your positive review. We are delighted that you were largely satisfied with your purchase at Zweirad Stadler and hope to welcome you back to our online shop or one of our branches soon. We will do our best to earn that fifth star next time.<br><br>Best regards,<br><br>Your Team at Zweirad-Center Stadler

boy_named_niel

9 years ago

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First of all, the selection is massive. From scooters, to the bikes, this place has all the sizes, designs, and price ranges which accommodates everyone. There's an area for trying the bikes out without the need for an ID, so one can try it out practically. They have all the manner of brands of locks, handles, every thing that has to do with a bike. Negatives are the staff can be hasty, when i asked if one of them spoke English, he simply said no and walked away. If I hadn't switched to German, I wouldn't have gotten any help. Also, when we were in a rush the members tricked us into getting a more expensive helmet, by saying it's not safe enough. However, it does take 1 hour to install anything, so make sure to leave time for that. Overall its like the Costco of bikes. DEFINITELY COME HERE IF YOU ARE GOING TO BUY A BIKE.

Owner's response

Dear Niel,<br>thanks a lot for your review and for sharing this great feedback with us. You are welcome every time you need a bike or something regarding your bikes, such as repairing service or bike parts.<br><br>Best, Stadler Team


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